Clair Dowling

Experience

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  ModusLink

  Aug 1998 - Aug 1999

  Desktop Publishing Specialist

  • Handling all file issues in the Digital Publishing Services department on both the Mac and PC operating systems.• Postscript file creation, manipulation, design, file editing, resolving technical issues for high profile clients within the Information and Communications Technology.• Point of contact for client base on all project related issues to ensure clients receive the highest level of service and to ensure that quality projects are delivered in a timely manner.

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  Sercom Solutions

  Sept 1999 - Mar 2001

  DTP/Pre Press Co-Ordinator

  • Working in a highly technical DTP/Pre-Press operation that provides translation, full DTP and Pre-Press packaging services to Microsoft.• Use of all major DTP software on both the Mac and Windows OS environments.• Translation of product into 30 languages using various operating systems including Windows 95, Windows 98, Windows ME, Windows 2000, Mac OS 8 and OS 9.• Required to troubleshoot file issues on a daily basis.• Setup and maintenance of file management systems during department setup period, in accordance with Vendor requirement.• Provided internal training and customer support in response to QA requirements and software/hardware updates. Show less

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  Microsoft

  Apr 2001 - now

  Program Manager for Sway, Docs and OneNote International Office Products. Content Program Manager for International Mobile Releases Content Project Manager for International Mac Office Products

  • Content Product Manager for Magic

    Apr 2022 - now

  • Program Manager for Global Software Services

    Jul 2020 - Apr 2022

  • Program Manager For LSX O365 Team

    Sept 2018 - Jul 2020

  • Global Readiness Compliance Program Manager

    Jan 2018 - Sept 2018

  • Program Manager For LSX OXO Team

    Jun 2016 - Dec 2017

  • Program Manager for Office International Publishing Group

    Mar 2013 - May 2016

  • Project Manager

    Apr 2001 - Mar 2013