Mathew Sellick

Experience

• 

  Swan Hill Secondary College

  Jan 1999 - Jan 2002

  Network Technician

  As a Network technician for Swan Hill Secondary College I was accountable for the day to day set up and maintenance of a two campus school network. This involved cable management, physical PC & laptop maintenance, server management, WAN/LAN networks, stakeholder engagement and software setup/customisation.

• 

  Westaff - Transfield

  Jan 2004 - Sept 2009

  Graphical Data Analyst - Telstra

  As a Graphical Data Analyst I would interpret hand drawn designs or 'mudmaps' and associated codes to recreate the final asbuilt information in Telstra's physical network inventory. I was point of call for foxtel and telstra HFC tap upgrade program ensuring technicans were able to locate and connect customers first time.

• 

  Service Stream

  Jan 2009 - Sept 2013

  As a National Land Access Officer my key accountability was to read, interpret technical network designs to understanding and articulate all potential environmental, historical, or religious impacts of the design when constructed. This information was then formalized in a legal document and sent to the relevant landowner or body to provide notice of works and identify any disputes. These legal and compliance notifications were required to strict adherence to the telecommunication & environmental acts. Show less

  • Asbuilt Team Leader

    Jul 2011 - Sept 2013

  • National Land Access Officer (Telecommunications)

    Jan 2009 - Jul 2011
• 

  Nbn® Australia

  Sept 2013 - now

  As the Capability Delivery manager, I lead highly technical teams of product owners who are accountable for the AGILE delivery of a 15-30m+ pa CAPEX OSS/BSS & Field workforce management system solutions. Short & long-term solutions, enhancements, and new products, are supported through development & testing via onshore and international teams.Key Outcomes: - Delivery of largest business capex 15-30m+ delivering 600-800 epics of capability pa - Delivery of Jigsaw, a single pane of glass solution for Assurance to drive accurate resolutions - Delivery of Service Health Summary to use detailed test and diagnostic data to traffic light the health of a service and focus attention on next steps to remediate. - Improved User experience for field technicians through UI & performance uplifts - Delivery of major programs of work & new technologies. FTTP, X to P, Process simplification - 80-100 engagement scores through large organisational changes. Show less As the Data Integrity Manager my role was to lead a team of Senior Network Engineers to identify and remediate service impacting data defects across national Physical and Logical network inventories. The final step in this process was to extrapolate the defect findings to the entire nbn footprint to identify all similar issues. My teams would then utilize robotics and scripting to remediate data defects avoiding hundreds of thousands of future order and assurance fallout. Both PNI/LNI involved multimillion interrelated data points which impact an order or activation workflow resulting in fallout & manual interactions and in turn longer activations and delays to remediation activities of our field workforce.Key Outcomes: - Reduced FTTN completed orders at wrong SC by 18% of the footprint preventing a potential fallout of 291k+ modify/disconnect-reconnect orders which would have required manual interactions. - $5m cost avoidance upon implementation of inactive path loading across DSG & Activation Support. - Reduction of SC11 footprint from 23% to 16% (150k+ locations). Resulting directly truck roll avoidance and unncessary delay to customers service being connected automatically. - Increased output of team through automation & process improvement by 50-65% Show less As a Location Management & Serviceability Manager (Commercial) I managed on & offshore data analysts and Technical analysts operationalizing the location component of the $9b+ Definitive Agreement between Telstra & NBN. This was completed through strictly governed data alignment interactions of 12+ million Premises between organizations. The final result being the agreed location management data for payments and the to be built footprint for nbn. Key Outcomes: - Provide leadership to 15-26 team members onshore - physically set up & train offshore data centers in Mumbai (10-50 employees) - Achieved 99.8% SLA adherence at scale - Built 2 way professional relationships with Telstra, Commercial and legal - Develop and maintain address standards, specifications Show less

  • Senior Manager Digital Solution Design and Delivery

    Mar 2024 - now

  • Capability Delivery Manager

    Apr 2018 - Mar 2024

  • Data Integrity Manager

    Jul 2016 - Apr 2018

  • Manager - Location Management & Serviceability (Commercial)

    Sept 2013 - Jun 2016