Jaime Padilla

Experience

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  Pacific Maritime Association

  Aug 2012 - Dec 2021

  Longshoreman

  • Collaborated closely with team members to meet performance objectives and daily metric goals• Ensured team compliance with safety policies, procedures, and regulatory requirements• Analyzed shipping operations to ensure correct cargo is loaded onto the ship and that data is recorded accurately

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  United Airlines

  Sept 2013 - Nov 2017

  Ramp Agent

  • Oversaw the day-to-day activities of team members to meet safety requirements, deadlines, and departure times• Provided exceptional customer service while resolving customer issues and guiding customers through all processes• Closely followed all internal policies and procedures while marshaling and directing aircraft• Coordinated with cross-functional teams to meet and exceed flights connections and schedules• Conducted safety inspections to identify and communicate issues to senior leadership Show less

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  Amsmc Storage Solutions

  Jan 2021 - May 2023

  Property Manager

  • Install and configure basic networks and technologies, including wireless cameras and printers• Direct employee interviewing, hiring, training, coaching, and performance evaluations for multiple regional facilities• Guide new technology implementation processes, including training, change management, and optimization• Evaluate and analyze internal processes to identify process inefficiencies and design improvements• Configure and administrate corporate Outlook email system; designed if-then rules that were implemented region-wide• Design and implement new and modern reporting, competitor tracking, and marketing initiatives• Align with corporate leaders to create stakeholder buy-in to new technologies• Analyzed and modeled business processes to develop a new system that organizes and structures the flow of U-Haul trucks into the facility• Achieved top regional sales with 98% of protection plans sold; brought center from an average of 3.4 google reviews to an average of 4.1; increased occupancy from 73% to 89% and decreased delinquency rate Show less

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  Bet MGM

  Sept 2021 - Oct 2021

  Quality Assurance Tester

  • QA testing for AZ launch registration, deposits, withdrawal, and wager• Documented bugs and errors, as well as steps taken to reproduce them• Screen captured all testing processes and recorded errors and bugs• Assessed user experience and provided feedback to project stakeholders• Tested for multiple operating systems, including Android, IOS, and Windows desktop

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  Experis Game Solutions

  Aug 2024 - now

  Test Analyst

  - Execute test plans to identify and fix bugs in gameplay, graphics, and performance.