Joe Becker

Experience

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  Harris Teeter

  Mar 2010 - Oct 2014

  Inventory Control Manager

  I was in charge of managing people, processes and inventory levels while providing superior customer service to attain and exceed company goals and standards. I mastered the ordering system, CAO (Computer Assisted Ordering), reduced the waste in my department significantly, and grew sales. I improved customer service and was recognized by board members on my accomplishments for both services and performance.

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  MicroPact (formerly Iron Data Solutions, Inc.)

  Oct 2014 - Apr 2018

  Quality Assurance Engineer II

  As a level two quality engineer, I enjoyed working in teams to succeed and exceed expectations. I used tools and managed processes to test and improve our software products by focusing on customer requirements and overall user satisfaction. I also enjoyed taking on new challenges while working closely with teams to raise the standard of quality for each task. I enjoy constantly learning new skills and processes at work nearly every day.

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  MicroPact

  May 2017 - Apr 2018

  Quality Assurance Lead

  I currently work with other QA Leaders to set best practices for the entirety of Professional Services. Together we focus on continuous improvement, optimal efficiency, and professional development of our staff. In addition to my responsibilities as QA Lead, I also actively test critical projects in the Justice and Law Enforcement portfolio.

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  MedeAnalytics

  Apr 2018 - Jun 2020

  Quality Assurance Manager

  Implement and monitor QA processes for manual and automated testing efforts during the implementation of standard analytics products for healthcare payers and providers. Assign and track yearly goals based on company initiatives for a team of 10 direct reports.