Samuel Iroele

Experience

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  The Law Pharmacy & Stores

  Mar 2019 - Feb 2020

  Operations Coordinator

  Streamlined inventory management processes, reducing stock discrepancies by 25%. Coordinated cross-departmental communication, ensuring smooth day-to-day business operations. Managed vendor relationships and procurement, optimizing cost efficiency and supply chain operations.

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  Blue Ridge Microfinance. (Opay)

  Apr 2020 - Jun 2022

  Recovery Specialist

  Increased Loan Recovery Rates – Successfully recovered 80% of outstanding loans, exceeding monthly/quarterly targets.Improved Debt Collection Efficiency – Implemented strategic follow-up procedures that reduced delinquent accounts.Negotiated Successful Payment Plans – Worked closely with clients to establish structured repayment plans, improving collection rates while maintaining positive customer relationships.Enhanced Compliance & Risk Management – Ensured all recovery processes adhered to regulatory guidelines, minimizing legal risks and improving operational efficiency.Optimized Data-Driven Recovery Strategies – Leveraged analytics to track delinquency trends and adjust recovery approaches, leading to a 100% increase in successful collections. Show less

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  GiansonTech Microfinance. (TLOAN)

  Jun 2022 - Jul 2023

  Team Lead Recovery Specialist

  Improved Recovery Rates – Led a team to successfully recover outstanding debts, exceeding company targets by 20%.Optimized Workflows – Implemented new recovery strategies that streamlined processes and increased efficiency by 30%.Enhanced Team Performance – Trained and mentored team members, resulting in improved productivity and increase in successful recoveries.Strengthened Customer Relations – Negotiated payment plans with clients, reducing escalations and increasing customer satisfaction.Data-Driven Decision Making – Utilized analytics and reporting tools to track recovery trends and optimize collection strategies. Show less

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  FairMoney

  Aug 2023 - now

  Implemented data-driven collection techniques, reducing non-performing loans (NPLs) and improving recovery timelines. Ensured strict adherence to CBN regulations and Nigerian credit recovery policies, mitigating legal and compliance risks. Developed and executed customer engagement strategies, successfully negotiating repayment plans and reducing default rates. Utilized CRM tools and data analytics to track delinquent accounts, identify high-risk defaulters, and improve follow-up efficiency. Conducted training sessions for collections teams, enhancing negotiation skills, risk assessment, and regulatory compliance awareness. Strengthened partnerships with credit bureaus (CRC & CRMS) to ensure timely blacklisting of defaulters and improve industry-wide risk assessment. Show less Increased Loan Recovery Rates – Successfully recovered 80% of outstanding loans, exceeding monthly/quarterly targets.Improved Debt Collection Efficiency – Implemented strategic follow-up procedures that reduced delinquent accounts.Negotiated Successful Payment Plans – Worked closely with clients to establish structured repayment plans, improving collection rates while maintaining positive customer relationships.Enhanced Compliance & Risk Management – Ensured all recovery processes adhered to regulatory guidelines, minimizing legal risks and improving operational efficiency.Optimized Data-Driven Recovery Strategies – Leveraged analytics to track delinquency trends and adjust recovery approaches, leading to a 100% increase in successful collections. Show less

  • Team Lead Recovery Specialist

    Apr 2024 - now

  • Senior Collections Specialist

    Aug 2023 - Apr 2024
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  The Business Height

  Apr 2024 - now

  LinkedIn Manager

  I'm responsible for managing and optimizing their LinkedIn presence to drive engagement, build brand authority, and generate leads.I develop and post engaging content (articles, posts, videos, infographics) aligned with brand messaging.I optimize content for LinkedIn’s algorithm to maximize reach and engagement.I schedule posts and maintain a consistent content calendar.I optimize LinkedIn profiles and company pages to attract potential clients, employees, or business partners.I use LinkedIn Sales Navigator and other tools for B2B networking and outreach.I identify and connect with industry professionals to expand business opportunities.I track engagement metrics (likes, shares, comments, follower growth) and optimize strategy accordingly.I analyze LinkedIn Insights and prepare reports for management.A/B test different content types to see what resonates best with the audience.I run LinkedIn Ads to target specific audiences for brand awareness, lead generation, or recruitment.I optimize ad performance by analyzing key metrics like CTR (Click-Through Rate) and conversion rates. Show less