Andrew Coulter

Experience

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  Complete Business Solutions / Covansys

  Jan 1994 - Jan 1998

  Programmer / Analyst

  • Worked at various client sites to develop custom applications meeting the client’s individualized needs. • Tasked to design, program, test, train, and implement applications meeting the business requirements of the client. • Worked with JAD and Waterfall methodologies

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  Software AG

  Jan 1997 - Jan 2001

  Analyst / Developer

  • Tasked to evaluate RFPs, develop project budgets and timelines, formulate proposals, and hire resources.• Presented product, application, and plan presentations to clients and SAGA executive management.• Analyzed customer business processes, identified requirements, designed system solutions, and designed and implemented database structures on both new and existing databases.• Responsibilities included formulated training plan and documentation, developed test plans and procedures, control scope, addressed change-management issues, conducted testing (Unit, Integration, System, User Acceptance), system implementation, and user mentoring. • Worked with JAD, Waterfall, Prototyping and Agile methodologies. Show less

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  Remtech Services Inc./US Dept of Interior

  Sept 2001 - Nov 2004

  Business Analyst / Lead Programmer

  • Responsible for leading the requirements gathering effort to re-engineer the Financial Management application.• Worked closely with a diverse group of end-users and client managers to evaluate the existing business processes and identify areas in need of either technical or procedural improvement, and to propose alternative solutions to these issues. • Resolved issues related to competing and conflicting “requirements”. • Identified functional areas and developed a matrix covering the various components. • Charged with controlling scope and budgetary impacts of design and all subsequent requests for changes. Direct supervision of staff of 7 doing analysis, design, coding, testing, and training. • Prepared and presented regular reports and updates to senior management on user issues. • Traveled to remote end-user sites to observe business practices. • Designed implementation plan for roll-out to new client sites. Show less

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  TSYS

  Jan 2005 - Mar 2021

  Project Manager IV

  • Managed IT Infrastructure centric projects that included components such as servers, routers, switches, firewalls, connectivity, and workstations and with aspects such as speed, redundancy, up-time, upgradeability, VPNs and partner interfaces. • Managed IT software development projects including new systems as well as enhancements to existing systems and worked on client-server systems for internal use and web-based applications for both corporate and customer utilization. • Managed the tasks, deliverables and efforts of internal staff resources as well as external vendors, partners and customers.• Experienced in project Initiation, Planning, Execution, Monitoring and Controlling, and Closure as well as all project management knowledge areas. • Worked with Executive Management to develop strategies for carrying out corporate objectives and project schedules as well as with Functional Managers to identify and fill project resource requirements.• Interacted with business units to understand business processes and needs, and to identify opportunities for improvement. • Teamed with non-technical operational users, technical developers, and management to perform projects that benefit the company’s bottom line through cost-savings and/or increased revenue. • As an analyst primary areas of responsibility included business requirements identification, process flow, functional requirements writing, documentation of technical requirements/system changes, and change control management. • Utilized numerous techniques including Agile, Scrum, and Waterfall to gather business requirements and to design and detail system enhancements for improving operational performance. • Evaluated and scored out-of-the-box software solutions, and internally developed alternatives. Examined options including software, software as a service, and process-based solutions. • Led extensive technical and user acceptance testing. Show less

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  SphereCommerce, LLC

  May 2021 - Sept 2023

  Sr. Project Manager, Lead

  • Joined the Project Management Office as Sr. Project Manager with 15+ years Financial Technology experience to lead large software development and integration projects. Worked daily with cross-functional technical and business resources across all areas of the enterprise to lead and advance high-visibility and high-return projects in accordance with organizational priorities and directives. Worked daily with C- and VP- level leaders to report and track progress on various initiatives. My team contributed greatly to the successful growth of both the Product and Information Technology departments.• Led software development projects utilizing both Agile and Waterfall approaches. Ensured Change Management processes were followed. • Worked with external vendors and clients to ensure integration and compliance requirements were adhered to including both PCI and HIPAA. • Promoted to the Project Management Office Department Lead and responsible for assigning and tracking work loads and project progress across multiple PMO resources as well as creating and presenting consolidated project status updates entity wide.• Interviewed, selected, and mentored candidates that joined the Project Management Office as well as the CTO’s Senior Leadership Team. Tasked with getting them oriented to our systems and business practices as well as understanding operational responsibilities. Show less

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  Nuvei

  Jun 2024 - now

  Technical Project Manager