Olivia Potter, GBA

Experience

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  Louisiana Pacific Corporation

  Jan 1997 - Jan 2005

  Provided advice and answered eligibility/policy interpretation questions for Corporate Benefits' staff of 8, site managers and 15,000 employees.Reported eligibility to administrating vendors for: medical, dental, vision, Rx and COBRA, as well as analyzed eligibility to ensure accuracy between systems.Trained team members on accurate data entry of ongoing and annual benefit enrollment.Maintained data integrity and accuracy in the HRIS system and Access databases.Contributed and coordinated Standard Operating Procedures manual for site HR administration.Prepared Benefits 101 presentation for VP of HR Operations and his direct reports.Continually audited functions of the department in search of process improvements. Show less Administered employee health & welfare plans, ensuring eligibility for chosen plans and accuracy of data entry.Provided premier internal customer service by answering employee questions regarding benefit options.Administered leave of absences in accordance with FMLA and applicable federal and state laws.Assisted site managers in policy interpretations and eligibility issues.Decreased bi-weekly error report by 80% by initiating, identifying and resolving a data entry error within the vendor's eligibility system. Show less

  • HEALTH & WELFARE BENEFITS SPECIALIST

    Jan 2003 - Jan 2005

  • BENEFITS ADMINISTRATOR

    Jan 2001 - Jan 2003

  • REGIONAL & AREA HR ASSISTANT

    Jan 1997 - Jan 2001
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  Great Northern Staff Administrators

  Jan 2006 - Nov 2009

  BENEFITS SPECIALIST

  Administered benefit plans for various client companies.Provided outstanding customer service while answering eligibility, policy and legal interpretation questions for internal staff, clients' management team and employees.Conducted analysis and provided data for plan audits and non-discrimination testing.Provided mandatory filings with federal agencies and employee notifications on various plans.Improved service and decreased expenses by continuously making improvements to benefit department processes.Received "Employee of the Month" Award in 2008, 2007 and 2006 for outstanding performance. Show less

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  Vestas

  Nov 2009 - Jul 2012

  BENEFITS SPECIALIST (role functioned as Benefit Manager)

  Managed benefit plans for North, Central and South America, covering 4000 employees. This included preparing and presenting benefit plan design strategies to executive management.Decreased expenses by consolidating U.S. benefit programs and administration of plans.Streamlined operations, improved data accuracy, and enhanced employee satisfaction by implementing online benefit enrollment system for U.S. and Canada populations of 3700 employees.Minimized expenses by managing the consolidation of two 401k plans into one plan as well as selecting a new cost-effective vendor.Improved compliance requirements and maximized employee communications by managing the selection of a new leave-of-absence administration vendor in 3 weeks' timeframe.Turned around risk of insurance policy cancellations upon hire by implementing new vendor billing process and cleaning up large volume of outstanding invoices. Show less

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  Vestas

  Apr 2013 - Sept 2013

  Temporary Benefits Analyst

  Managing benefit plans for North America, including developing benefit plan design strategies and presenting to executive management, developing wellness plan design and communication strategies.Managing 401k non-discrimination testing and annual audit, researching errors and conducting corrections to participant accounts.Managing leave of absences, collaborating with managers and legal department on accommodation scenarios. Developing training materials for employees and managers.Performing compliance analysis for department and presenting risk to executive management.Improving internal and interdepartmental processes and supporting documentation. Show less

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  Ecova

  Sept 2013 - Sept 2015

  Senior Benefits Analyst (role functioned as Benefit Manager)

  Managing benefit plans, annual open enrollment, non-discrimination testing and annual auditsImplemented improvements to leave of absences & reasonable accommodations processes and procedures, collaborating with managers and legal department on accommodation and other resolution scenariosFocused attention on compliance, variety of audits and corrections to benefit data, processes, procedures and system configurationImplementing Workday Benefits - leading benefit plan configuration and testing, co-lead on absence configuration Show less

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  Holiday Retirement

  Sept 2015 - Nov 2017

  Research, design and implement benefit plans, policies, procedures and employee benefit materials.Prepare and present benefit plan recommendations to executive management.Partner with HR staff to evaluate benefits administration model; clarify roles, confirm processes and implement desired changes.Partner with IT staff to evaluate system configuration and implement desired changes.Provide recommendations to improve efficiency and accuracy of processes. Managed benefit plans including preparing and presenting plan renewals to executive management.Implemented improvements to benefit processes, procedures and employee communication materials.Provide direction to benefit staff on administrative functions.

  • Benefits Supervisor (role functioned as Benefit Plan Manager)

    Sept 2016 - Nov 2017

  • Benefits Analyst

    Sept 2015 - Sept 2016
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  LoanStar Home Lending

  Nov 2017 - Aug 2018

  Total Rewards Manager

  Manage benefit plans, system configuration, vendor relations, procedures and employee benefit materials.Improve HRIS configuration and setup of additional system components.Compile and submit compensation survey data.Document and revise practices and procedures focusing on best practice.

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  PCC Structurals, Inc.

  Aug 2018 - Jan 2020

  Division Benefits Manager

  Consolidated benefit plan offerings across all division locationsCreated and streamlined benefit communication materials, HR benefit resource tools and department procedures

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  MEI Rigging & Crating

  Feb 2020 - now

  • Director, Benefits & Compensation

    Jan 2025 - now

  • Benefits & Compensation Manager

    Feb 2020 - Feb 2025