Joseph Kuang

Experience

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  BAT

  Sept 2016 - Dec 2021

  -Exceeded goals through effective task prioritization and great work ethic.-Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.-Offering friendly and efficient service to customers, handled challenging situations with ease.-Used critical thinking to break down problems, evaluate solutions and make decisions.-Supervised work of contracted employees to keep on task for timely completion.-Identified issues, analyzed information and provided solutions to problems.-Resolved conflicts and negotiated mutually beneficial agreements between parties.-Collaborated with Finance Team for distributors to have sufficient credit for operation.-Created plans and communicated deadlines to ensure projects were completed on time. Show less -Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. -Exceeded goals through effective task prioritization and great work ethic. -Maintained energy and enthusiasm in fast-paced environment. -Completed paperwork, recognizing discrepancies and promptly addressing for resolution. -Used coordination and planning skills to achieve results according to schedule. -Led projects and analyzed data to identify opportunities for improvement. -Carried out day-day-day duties accurately and efficiently. -Established successful account relationships with Luan Seng Sdn Bhd by building rapport and maintaining consistent communication. -Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving Desa Sri Hartamas -care market share. -Built successful project plans covering objectives, resources and staffing to meet schedules (BAT Direct Account Van Project). Show less

  • Associate Trade Performance & Analytics Manager

    Jul 2020 - Dec 2021

  • New Generation Product Territory Executive

    Sept 2016 - Jul 2020
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  Reckitt

  Jul 2022 - now

  Merchandising Manager

  -Route Optimization for merchandisers and provide estimate 200k saving for the company-Manage and work within full year budget given and utilize the the budget with adhoc projects-Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.-Optimize POSM receiving process to ensure effectiveness of promotion setup-Introducing the usage of MFA to merchandisers provides digitalization of data for easier data tracking.-Supervised work of the agency to keep on task for timely completion.-Manage a third party agency to have effectiveness of operation.-Created plans and communicated deadlines to ensure projects were completed on time. Show less