Mahboubeh Etemady

Experience

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  Zimmer Biomet

  Jan 2007 - Sept 2007

  Clinical Support Specialist Intern

  Completing an internship of 9 months at Tehran Sutures Co. about to surgical techniques and products from Zimmer. (hands-on experience in orthopedic surgery with focus on revision arthroplasty of hip and knee.)

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  Tehran University of Medical Sciences

  Feb 2009 - Dec 2010

  Field Services Engineer

  - Delivered on-site technical support and preventive maintenance for medical and laboratory equipment, ensuring the highest level of customer satisfaction.- Conducted safety inspections and risk assessments, ensuring compliance with health and safety standards.- Trained customers on the proper use and maintenance of equipment.- Collaborated with cross-functional teams to ensure successful medical equipment and laboratory instrument implementation and operation.- Maintained detailed service records, including the nature of the issues, solutions implemented, and equipment performance, and provided timely reports to management. Show less

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  Dr. Heshmat Educational & Remedial Center

  Feb 2010 - Oct 2014

  Clinical Engineer

  - Delivered comprehensive technical support and maintenance for a wide range of medical devices including preventive maintenance inspections, corrective maintenance, calibration, installation, troubleshooting and repairing malfunctions, calling for special service, and evaluating service contracts to support quality patient care.- Managed the Computer Management System (CMMS), for medical equipment, maintaining accurate records and ensuring timely service documentation to support efficient healthcare operations.- Performed routine inspections and testing of medical devices, and completed medical equipment safety tests to ensure patient and staff safety.- Conducted training sessions for medical and technical staff on the safe and effective use of medical equipment.- Worked closely with physicians, nurses, and other healthcare professionals to understand their needs and ensured equipment supported patient care.- Participated in clinical rounds to provide technical expertise and support. Show less

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  Payame Noor University

  Jan 2015 - Jan 2019

  Lecturer at Payam Noor University, Shemiranat Branch

  - Planned and organized lectures, tutorials, and seminars based on curriculum requirements.- Created engaging and interactive learning experiences to enhance student understanding and participation.- Deliver lectures, tutorials, workshops, and seminars effectively to undergraduate students.- Evaluated student performance and provided feedback to support their academic development through assignments, tests, and exams, aligned with course objectives.- Provided timely and detailed feedback on assignments, tests, and exams to guide students' learning and improvement.- Maintained accurate records of student grades and academic progress. Show less

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  Johnson & Johnson

  Dec 2016 - Mar 2024

  Sales and Clinical Support specialist at Biosense Webster(Johnson & Johnson)

  - Provided specialized clinical and technical support for using the CARTO3 3D mapping system in heart arrhythmia treatment.- Conducted training sessions for healthcare professionals, including electrophysiologists and Cath-lab staff, for effectively using the Johnson & Johnson products and technologies.- Provided expert troubleshooting and on-site support in catheterization laboratories (Cath-Lab).- Supported Conventional cases in different Cath-labs to demonstrate the company’s products.- Provided technical support for different Electrophysiology devices in different cases and prepared biomedical reports by collecting, analyzing, and summarizing information and trends.- Prepared an account profile for each hospital that has a Cath-lab and assessed the number of Electrophysiology Cases at that hospital to understand the market share.- assessment of customer profiles, and developed potential customers.- Monitored competitors’ activities and market trends and being aware of competitors’ new products.- presented the products of the company in industry symposia, exhibitions, and medical meetings and built strong relationships with key opinion leaders.- Conducted regular presentations to introduce new products and techniques for physicians.- Assessment of product inventory by checking the store, market trends, and ordering.- Engaged in commercial activities and negotiations with non-clinical stakeholders to expand market share and drive revenue growth. Show less