Hussain Abdulla

Experience

• 

  Bahrain Commercial Facilities Company

  Mar 2013 - now

  • Carrying out daily reconciliations of captured payment transactions between payment channels portals reports and transactions posted to customer accounts. • liaison with third party processor regarding any inquiries required to fulfill the tasks and to report any issues for proper resolution.• Taking necessary actions according to internal policies regarding any closed accounts, canceled cards and prepaid cards with debit balances shown in each statement date.• Handle the daily after sales cardholder requests including but not limited to:1- card replacement2-Pin reissue3-Credit limit change4-Customer information update5-Account/card status change6-Stop list change (adding/withdrawal)7-Points redemption• Review, validate and process the necessary debit and credit adjustments reported through helpdesk and emails.• Review customer accounts and issue refunds upon requests.• Confirm or cancel any cheque payments on a daily basis, considering the cheque status after it is deposited at the bank.• Report the QMR quarterly performance to Mastercard's by the deadline.• Maintain the daily appropriate digital filling system.• Prepare the daily portfolio report.• Prepare monthly reporting. Show less 1. Download daily files and reports from a Third-Party Processor's FTP.2. Prepare a daily Credit Card portfolio and run-off and share it with the Accounts Department.4. Check the remaining balance in Standard Chartered Bank and, if necessary, request a transfer. Thisincludes ensuring that all involved parties take action on the transfer to avoid settlement failure.5. Perform a daily reconciliations.6. Download and safe MasterCard Consolidated Billing System reports and report any unusual fees.7. Check the MasterCard eService Settlement Advice against the daily amount deducted from StandardChartered Bank and highlight any discrepancies.8. Review the daily Financial Details Position Report for any second Presentment received and forwardto relevant team members.9. Carrying out daily reconciliations of captured payment transactions between payment channels portals reports and transactions posted to customer accounts. 10. Compare the automated CRV file to the total spending and total receivables.11. Prepare month-end closing journal vouchers and adjustments.12. Review and submit the monthly Credit Card insurance report to the Insurance Department.13. Prepare bank reconciliations on the agreed-upon schedule.14. Contact Third Party Processed for inquiry and to report any issues.16. Check for any closed accounts/cancelled cards and prepaid cards with debit balances on each statement date and thenecessary action.17. Review, validate, and process the necessary adjustments reported through Helpdesk.18. Review emails sent to the department on a daily basis and respond in a timely manner.19. Review customer accounts and issue refunds upon requests.20. Confirm or cancel cheque payments in the system on a daily basis, depending on the status of thecheque after it has been deposited at the bank.21. Report the QMR quarterly performance to Mastercard's.22. Prepare Fees Segregation Table and match it to monthly fees. Show less • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. • Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts. • Identify transaction mistakes when debits and credits do not balance. • Prepare and verify cashier's checks. • Arrange monies received in cash boxes and coin dispensers according to denomination. • Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. • Resolve problems or discrepancies concerning customers' accounts. • Monitor bank vaults to ensure cash balances are correct. • Order a supply of cash to meet daily needs. • Sort and file deposit slips and checks. • Process and maintain records of customer loans. • Compute financial fees, interest, and service charges. Show less

  • Credit Card Specialist

    Jun 2023 - now

  • Accountant

    Nov 2022 - Jun 2023

  • Bank Teller

    Mar 2013 - Oct 2022