
Ivy P.
Purchasing Coordinator/ Administrative Assistant

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About me
A seasoned customer service professional, who excels in delivering personalized solutions with a focus on exceeding customer expectations.
Education

Portland Community College
-Computer Science
St. Petersburg College
-Associate of Science - AS COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Experience

Global Gypsy Inc.
Feb 2012 - May 2017Purchasing Coordinator/ Administrative Assistant• Coordinate with vendors regarding order discrepancies, shipment shortages, and transactional errors.• Enter purchase orders into Quickbooks, generate and issue all purchase orders, and expedite shipments to meet production schedules. • Determine recurring business needs and maintain necessary inventory levels.• Analyze financial data to aid management in preparing monthly, quarterly, and annual inventory counts using a spreadsheet that keeps track of all incoming income.

Anita Corporation
May 2017 - Apr 2018Electronic Data Interchange Specialist/ Administrative Assistant• Work closely with third-party logistics to manage proper implementation needs for the department stores. • Manage portals/programs for submissions of Advanced Ship Notices, Invoices, and special UPC (Universal Product Codes) creation using a special GS1 prefix. • Coordinate with shipping companies for proper pickups• Enter purchase orders into Apparel Magic and generate invoices.

XPO
Apr 2018 - Apr 2020Electronic Data Interchange Onboarding Coordinator/ Intake Analyst• Serve as the entry point into the EDI (Electronic Data Integrated) onboarding process. • Promoted to intake analyst after 15 months. • Triage client issues, based on the level of need, transferred to the appropriate teams.• Document customers' and internal client partners' requests received via email into JIRA. • Analyze customer requests, and engage with business analysts, developers, and management in resolving actionable EDI (Electronic Data Integrated) work requests. • Document findings and solutions for continuous process improvements Show less

Umpqua Bank
Oct 2020 - Dec 2023Mortgage Servicing Specialist• Perform mortgage loan servicing tasks to Umpqua mortgage portfolio which included: FHLMC, OHCS, VA, FHA,FNMA, and GNMA.• Point of contact for internal and external customers: assumptions and re-amortizations which included; preparation for loan modification agreements, generating amortization schedules, provide estimates, determine eligibility, and answer/provide additional information. • Service Mortgage pool of residential loans.• Conduct research and analysis of loan issues and provided solutions using Encompass, Black Knight, Concierge, FIS Integrated Banking Systems, DocuSign, other internal banking operating systems Show less
Licenses & Certifications
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LinkedInApr 2023
Volunteer Experience
Volunteer
Issued by Oregon Food Bank
Associated with Ivy P.Block Ambassador
Issued by AdoptOneBlock
Associated with Ivy P.
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