Ian Cheng

Experience

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  Dalian BeiLiang Company, China

  Nov 2003 - Dec 2013

  IT Engineer

  BeiLiang Company is COFCO's sub-company.As an IT manager and network engineer, leading an eight-person group including Telecom, Network and Hardware Engineers in help-desk and troubleshooting remote or on siteBuilding and Maintaining company network from 100 nodes to 3000 nodesMaintaining Active Directory, Firewall, Router, Switch, Wireless AP, Camera System, Antivirus System, Telephone System, Internet Behavior Control, VPN, Intrusion Detecting and Preventing, Remote control system, Wireless systemAs an IT architect take charge of company IT infrastructure designing and implementing. Extending network 10 buildings, more than 3000 nodes. Wireless covered the whole logistics park, working with PDA.Expanding and maintain more than 800 computer users in windows activity directoryBuilding and Maintaining a modern server room with more than 30 functional servers and hundreds of devicesUpgrading windows server from NT to 2003, 2008, 2012 Upgrading network backbone from 100MB to MOB in 2005, connecting buildings with fiber. Using SNMP and remote control and software managed and audited 1000 IT properties and addressed all users' issuesEarned highest marks for customer satisfaction and best employee award company-wide Show less

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  Poly Real Estate Development company

  Jan 2014 - Jan 2016

  Senior Engineer

  Poly is the second-largest construction company in China. As an IT manager, Leading the subcontractors' teams in IT, telecom, and security-related work. Planned and executed all aspects of company IT policies and purchasing decisions.Planning and implementing the whole building site IT-related strategies, Premises Distribution system, Security system, Parking system, Telecom system, Mobile Signal Coverage, TV system, Fire protection system Responsible for instruction and inspections of installations and maintenanceTaking charge of IT projects and implementing the IT infrastructure projects Successfully delivered more than 3000 apartments with integrated IT services in two years, covering around 300,000 sqmManaging another 300,000 sqm integrated IT serviced area which was under construction at the same time Show less

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  Mango Service Centre

  Oct 2016 - Jul 2017

  ICT Support( part time)

  PC & laptop hardware repairs and troubleshooting. Network services. Mobile phones and smart tabletssoftware and hardware services. Data backup and recovery. Virus protection & spyware removal. Wireless and office network setup. Customer services.

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  Advanced Computers Ltd

  Aug 2017 - Sept 2018

  Computer Technician

  MAC& laptop&smartphone hardware repairs and software troubleshooting. Computers and mobile phones update and support.LAN/WAN network configuration.Data backup and recovery. Virus & spyware removal.Microsoft Windows and servers AD, DNS, DHCP management. Office 365 configuration.

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  Self-employed

  Sept 2018 - now

  Contractor

  Customer service, Sales, Delivery, Stocktakes, Market development.CCTV, alarm, and intercom install and maintenance.Cabling and WIFI installationElectrical site work; Construction house cleaning;MAC&laptop& smartphone hardware repairs and software troubleshooting. Data backup and recovery. Virus & spyware removal. Microsoft Windows and Mac OS troubleshooting. .