Grant Harris

Experience

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  AEC and WAEC

  Jan 1983 - Sept 2013

  Polling Place Manager / 2IC to Polling Place Manager / Officer in Charge

   Manage Polling Place Responsible for all aspects of Polling Place operations  Premium presentation  Perform all tasks with a politically neutral manner  Perform all tasks with self motivation, excellent communication skills and ability to learn Attention to detail Dealing with a diverse range of public in a professional and courteous manner. Enquiries - provided onsite service to those who experience difficulty Problem solving and troubleshooting - provided support for a range of issues Escalated issues to management if required Key Achievement: Efficiently prioritised Operations and workload - implemented contingency plans where necessary and responded decisively to critical incidents Analyse work procedures and practices for potential hazards in the workplace Show less

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  Moulded Carpets WA

  Apr 1983 - Jun 1993

  Delivery Driver / Supervisory Assistant Manager

   Responsible for prompt deliveries which lead to advancement in company. Purchasing materials for production  Assisted with production with other team members when required Internal and external communication and customer service  Assisted and delegation of duties to fifteen staff membersKey Achievement: Learnt the new procedures quickly and gained a greater understanding of the companies workings

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  Al Picchio Bistro and Bar

  Apr 1985 - Mar 1986

  Kitchen Hand
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  Wards SkyRoad / Wards Express

  Apr 1993 - Jan 2002

  Driver / Loader

   Unload and sorting of freight  Delivery of freight to customer base  Use of ITrak scanners  Delegation of jobs from system for pick ups  Dealing with an Occupational Health and Safety Committee to ensure safety in the workplace Employed to uplift and depot hand related duties  Handled inbound, outbound and email enquiries - provided patient telephone and onsite service to those who experience difficulty Problem solving and troubleshooting - provided support for a range of issues Assisted customers with delivery faults and incidents Escalated calls to management if required Key Achievement: Efficiently prioritised Operations and workload - implemented contingency plans where necessary and responded decisively to critical incidents Raised workplace safety levels, particularly in relation to drivers and depot staff and other dangerous goods Analyse work procedures and practices for potential hazards in the workplace Show less

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  Toll Group

  Jan 2002 - Jun 2015

  Fleet and Operations supervisor

   Controlling staffing levels within supplied budget  Conduct regular toolbox meetings where safety issues are discussed. Preparing reports and KPI for department Driver Auditing and Run restructures Ability to nurture a harmonious, congenial and efficient working environment. An ability to develop and maintain strong customer relationships Strong communication, effective time management, and the ability to work autonomously. Receiving all interstate air and road freight into the depot and organise trailer unloading. Ensure dangerous goods are handled to comply with the Dangerous Goods Act. Conducting security audits for security manager  Supervising of the unloading of the freighter, aircraft and sorting of freight for delivery  Ensure freight is restrained from movement and any items above gates are appropriately strapped Control all dockhand labour and equipment to ensure best utlisation To work in partnership with other Toll Divisions Assisted major customers with VIP and urgent freight  Where required, ensure appropriate personal protective equipment is provided to all employees Confidently stepped into the management role on occasions - efficiently dealt with requests from upper managementKey Achievement: Efficiently prioritised operations workload - implemented contingency plans where necessary and responded decisively to critical incidents Successfully delegated tasks and ensured they were completed on time. Restructuring of delivery runs to achieve better delivery times achieving a better customer requirement and cost efficiency Mentored new staff - assisted them with technical knowledge and procedures Identification and remedy of operational inefficiencies and service problems Maintained operational performance according to set KPIs and budgetary requirements Ability to identify potential industrial issues Understanding of freight handling processes and their Operational requirements Show less

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  Bailey Personnel

  Jul 2015 - Jan 2016

  WAREHOUSING AND RAMP SERVICES

  Forklift OperatorWarehousingUnloading and loading aircraft Building loads ULD’s for aircraft fitmentRecording all relevant details on manifests in the HERMES System

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  Dnata Airport Operations

  Jan 2016 - now

  WAREHOUSING AND RAMP SERVICES

  Forklift OperatorWarehousingUnloading and loading aircraft Building loads ULD’s for aircraft fitmentRecording all relevant details on manifests in the HERMES System