Chi Le Phan

Chi Le Phan

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location of Chi Le PhanGreater Sydney Area

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  • Timeline

  • About me

    Agile Project Manager | Certified Professional Scrum Master | Project Management

  • Education

    • MCI Solutions

      2016 - 2017
      BSB61015 Adv Dip in Leadership & Management Leadership & Management

      National course code: BSB61015This diploma is recommended to improve the skillset for positions such as:• Managing the work of others• Overseeing projects• Managing finances• Leading organisational change• Risk management• Strategic planning

    • Woolworths Group

      2022 - 2022
      Agile Team Facilitator (ATF) Scrum / Agile Framework

      In-house Agile Team Facilitator training which complemented the Scrum Master training, and provided more specific context on the Scrum framework & how Agile is applied in Woolworths Group

    • University of Technology Sydney

      2016 - 2017
      TAE40110 Cert IV in Training & Assessment EDUCATION

      Nationally Recognised, the TAE40110 Certificate IV in Training and Assessment will provide the critical skills and knowledge for professionals working in Vocational Education & Training, workplace training and assessing, and Learning and Development. The modules of this course include: Train the Trainer, Program Design, Workplace Assessment, and LLN (Language, Literacy, and Numeracy skills).

    • University of Sydney

      2005 - 2010
      Bachelor’s Degree Arts/ Education (Secondary: Humanities & Social Sciences)

      A combined undergraduate double Degree, which qualified one to teach English (literature and ESL) and Social Sciences in high schools (grades 7-10). Course also involves a 6 week internship at a secondary school in 5th year.

    • TAFE

      2007 - 2007
      Cert III in Retail Operations Customer Service/ Retail

      This qualification provides the skills and knowledge for an individual to be competent in retail operations. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets.This qualification is suitable for an Australian Apprenticeship pathway.

  • Experience

    • Teachers Health

      Aug 2010 - May 2021

      Scrum Master, Delivery Lead, Project Coordination, Stakeholder Management

      • Continuous Improvement Co-ordinator (Claims) & Scrum Master

        Aug 2016 - May 2021
      • Team Leader - Ancillary Claims & Member Care Centre

        Aug 2014 - Aug 2016
      • People & Learning Officer (Secondment)

        Jul 2014 - Aug 2014
      • Health Insurance Services Officer

        Aug 2010 - Jul 2014
    • Schindler Lifts Australia Pty Limited

      Feb 2016 - Jul 2016
      Customer Service Representative (Casual)

      In conjunction with my full-time role at Teachers Health Fund, I was employed at Schindler Group for 6 months as a Customer Service Representative on a casual basis. I was rostered to work on the weekend and some weeknights. As part of my role, we are required to use SAP and Lotus Notes.

    • Woolworths Group

      May 2021 - now

      Managing various projects across Woolworths Group • E2E Workforce Enablement• Agile Project Manager• Professional Scrum Master• Program Management• Project Delivery • Process Delivery Lead / Associate Project Manager• Agile Team Facilitator (Scrum Master)

      • Project Manager | Group Enablement

        Apr 2024 - now
      • Project Manager | Culture & People

        Jan 2023 - now
      • Associate Project Manager & Scrum Master | Culture & People

        May 2021 - Jan 2023
  • Licenses & Certifications