Mohsana Iqbal

Experience

• 

  Bank Alfalah Limited

  Jun 2011 - Aug 2011

  Marketing Intern

  Interned in the Marketing /Media Department

• 

  UBL Fund Managers

  May 2012 - Jul 2012

  HR Intern

  Interned in the Talent & Development Department

• 

  UBL Fund Managers

  Sept 2012 - Apr 2015

  - To identify Training and Development needs, through Performance Appraisal Development Program (PADP). Assist the line managers & HODs in devising an overall training strategy which facilitates the Business Needs & Strategies. - Administer & Implement In House training programs – Team Building sessions, Stress Management, Microsoft Excel, Time Management etc.- Designing Individual’s Learning & Development Program (ILDP) & Career Development Program (CDP) as per the Talent and Succession Planning mechanism .- Established and maintained E – Learning Management System (LMS); further developed various course contents as well. - Overall Organizational Development Initiatives – Designing & implementation of the Care & Growth Model (Leadership Model), which required a complete corporate culture transformation. - Planning & Executing Intensive & Extensive Sales Staff Training which was Progressive in nature.- Assisting in recruitment process, initial stage interviews (competency based interviewing ).- Project Lead for Town Hall Meetings ( held every quarter) & Other HR Related Activities. Show less

  • HR Specialist – Learning & Development

    Sept 2013 - Apr 2015

  • Training Development Officer

    Sept 2012 - Sept 2013
• 

  Mondelēz International

  Apr 2015 - Jul 2015

  HR Coordinator (Education & Training)

  - Training & Development /Capability Building :Identify the training needs for all employees and create a comprehensive training plan on yearly basis. Ensure implementation and evaluate its effectiveness.- Work with QA & Safety team to ensure the implementation of all compulsory refresher training.- Recruitment & On boarding :Source talents for all vacant roles, in alignment with the line manager of the vacant role.Conduct employee orientations.- Lead events related to employer branding, career fairs etc.- Conduct exit interviews. - Thorough Succession Planning. - Create and maintain controlled Job Descriptions. - Integrated Lean Six Sigma - Education & Training (E&T) Pillar Own the E&T agenda for the plant.Identify and eliminate all losses that occur due to lack of knowledge/application of skill by employees.Maintain the database of the organizational skills set requirement and drive the culture of self-directed learning, along with managing the training calendar.Liaison with internal sources & external vendors for the delivery of the identifies programs.- Employee relationship management :Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills.Represent the company in union meetings, work closely to understand their needs and take required actions.Measure employee satisfaction and identify areas that require improvement.Prepare communications on the plant level. Show less

• 

  Médecins Sans Frontières (MSF)

  Oct 2016 - Jun 2024

  • Drive Learning and Development needs analysis and planning across the mission.• Work closely with supervisors and coordinators to assess learning needs, identify and plan L&D requirements and L&D strategies relevant to the needs of each position.• Answer and tackle L&D related issues and provide high quality and equal service to all across the mission.• Facilitate the planning and delivery of learning activities in accordance with identified learning needs of the mission staff.• Manage internal and external training delivery, evaluation and follow up.• Manage the organization of training venues, logistics, transport, accommodation as required to achieve efficient training attendance and delivery.• Travel frequently to all project locations for field support in L&D related activities and processes.• Organize training for supervisors on learning needs assessment, coaching and mentoring, supervision skills, training methodology, and implementation of L&D tools and policies • Provide expertise to all people involved in recruitment process on how to lead it properly with the aim of recruiting professionals and people with potentials to be developed.• In close collaboration with HRCo, ensure alignment with existing policies and provide expert support to coordinators, activity managers and supervisors in recruiting and developing people under their supervision: first screening of CVs, interview methods and testing methods, content, detection of potentials, best practices, PMS, alignment of development with operational objectives, etc.• Work closely with HR department to ensure systematic, timely and quality implementation of induction and briefing processes for all newly recruited staff.• Coordinate, record and analyze exit interview process and regularly report and advise the mission based on analysis.• Facilitate the promotion of a learning culture & a multidimensional view of expertise across the mission. Show less

  • Personnel Development Manager

    Mar 2021 - Jun 2024

  • Learning and Development Manager

    Oct 2016 - Mar 2021
• 

  Jazz

  Jul 2024 - now

  Expert Talent and Performance Management

  As the Expert in Talent and Performance Management at Jazz, my role focuses on designing and sustaining integrated talent management strategies that drive organizational success. I oversee initiatives such as identifying pivotal roles, managing succession planning, and developing high-potential employees in close collaboration with HRBPs and business leaders. Leading our performance management system, I ensure effective evaluations, improvement plans for low-performing employees, and alignment with holistic talent management objectives. Additionally, I contribute to the mentorship program, support the development of our competency framework, and work with our team to enhance talent technology solutions aligned with evolving business needs. My role also includes collaborating on communication strategies to foster organization-wide awareness and engagement. Show less