Badr Mohamed

Experience

• 

  Mobile shop

  Nov 2009 - Apr 2010

  IT Administrator

  • Maintain PC, printers and laptop • Upgrade Network and Monitoring all company’s Stores and call center through network monitoring system.

• 

  TE data

  May 2010 - now

  • Performing CSO daily tasks of technical issues using established performance tools procedures.• Handling customer site technical and new installation visits as well.• Customer oriented able to well serve TE Data ADSL customers.• Analyzing, identifying errors & creating tickets for any other related escalation to handle customer problems.• Reporting to CSO or visit senior.• Beta testing for different CPE’s configuration application “motive”.• GPON – ONT installation.• Creating presentations and illustration for the team benefits.• Developing and designing application to assist daily stock activates Show less

  • Access Network Planning & Provisioning Supervisor

    Sept 2021 - now

  • Senior Network Planning Engineer

    Feb 2018 - Sept 2021

  • Access Network Planning Engineer

    Nov 2015 - Jan 2018

  • Retail & Customer Site Technical Support Engineer

    May 2010 - Oct 2015