Andreas Tsitouras

Andreas Tsitouras

Telesales Agent

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  • Timeline

  • About me

    Customer Success Manager at Velti

  • Education

    • Athens University of Economics and Business

      2005 - 2011
      Bachelor's Degree Economics

      Major in Business Economics and FinanceMain Courses:MicroeconomicsMacroecomicsEconometricsMathematics StatisticsFinancial AccountingMoney and BankingFinancial ManagementEntrepreneurshipMarketing ResearchLaw and EconomicsIndustrial Organisation

    • University of Groningen

      2009 - 2009
      Erasmus-Socrates Exchange Student Programme Economics and Business
    • Erasmus School of Economics

      2013 - 2014
      Master's Degree Economics and Business
  • Experience

    • Hellenic Telecommunications Organisation

      Jul 2010 - Jul 2011
      Telesales Agent

      My duties included contacting potential customers and consulting them about the services provided, which has greatly improved my interpersonal skills. I have maintained one of the highest sales/month ratios of the department.Moreover, I learned to cooperate with my colleagues, work within a group and achieve the goals set by the managers.

    • Hellenic Army

      Aug 2011 - May 2012
      Private - Assistant in the Security and Intelligence office/ Communication Centre Assistant

      Independently organized the office's archive and was responsible for the destruction of confidential documents.I was also responsible for receiving and filing military e-mail and for the contact centre operation.

    • Minerva SA Edible Oils & Food Enterprises

      Feb 2015 - Dec 2017

      Responsible for both the Oils portfolio in the domestic market and the Exports portfolio in 35 countries around the world. Main responsibilities include:-leading the NPD & EPD process-monitoring the competition-evaluating ATL and BTL communication-budget holding and planning-organizing the participation in international fairs and exhibitions Assistant Product Manager for Horio Organic Product Range-Activity planning and execution support-Commercial meetings presentations-Competition analysis-Co-operation with advertising agencies-New channels' research and evaluation

      • Brand Manager

        Dec 2016 - Dec 2017
      • Assistant Brand Manager

        Apr 2015 - Dec 2016
      • Marketing Trainee

        Feb 2015 - Apr 2015
    • AGRO.VI.M. S.A.

      Dec 2017 - May 2018
      Product Manager
    • Upstream

      May 2018 - Nov 2021
      • Performance Marketing Manager

        Aug 2019 - Nov 2021
      • Campaign Manager

        May 2018 - Aug 2019
    • Velti

      Dec 2021 - now
      Customer Success Manager
  • Licenses & Certifications

    • DELE B2 (Intermedio)

      Instituto Cervantes
    • Certificate of Proficiency in English

      Cambridge English Language Assessment
  • Honors & Awards

    • Awarded to Andreas Tsitouras
      Best Food/Beverage Website (shortlisted) for www.minervahorio.gr The Lovie Awards Sep 2016