Magoteau Raphael

Experience

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  Personal Printing

  Jan 1997 - Jan 1999

  Graphiste & Webdesigner

  As a Graphic Designer & Web Designer at Personal Printing, I had the privilege of working in a creative environment where I contributed to the creation of high-quality visual materials and communication assets. My role was diverse and encompassed several key responsibilities:Creation of Business Cards: I collaborated with our clients to design and produce professional business cards that reflected their identity and business goals. Each design was crafted with meticulous attention to detail.Design of Brochures: I crafted customized brochures using 170 and 350 g/m2 papers to ensure a quality presentation and effective communication. These brochures served to promote our clients' products and services in an appealing manner.Design and Development of Websites: I played a part in creating websites, working on visual design, user experience, and user interface. Every website I designed aimed to provide an effective and aesthetically pleasing online presence.Scanning of Photos: I conducted color photo and line art scanning to integrate them into our design projects. This step was crucial in ensuring exceptional image quality in our final products.My experience at Personal Printing allowed me to refine my skills in graphic design and web design while working closely with our clients to bring their creative ideas to life. I gained a deep understanding of our clients' visual communication needs and how to fulfill them with innovative visual solutions.I take pride in my role in creating impactful and memorable visual communication assets for our clients, and I remain passionate about graphic design and web design in my ongoing professional journey. Show less

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  Imprimerie Weissenbruch

  Jan 1999 - Jan 2000

  Monteur Montage et imposition des films en quadrichromie.

  - Graphisme.- Création de Sites Web.- Création de CD-Rom interactifs PDF.- Montage et imposition des films en quadrichromie.

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  Pitch Digital Agency

  Jan 1999 - Sept 2020

  We only do webdesign & webhosting, it’s not a sideline.We’ve been doing it since 1999. Host your website with the experts…Pitch is an independent web design agency & web hosting provider based in Belgium, providing service for home users & small businesses throughout Belgium. Webdesign & webhosting solutions for professionals.

  • CEO

    Jun 2007 - Sept 2020

  • PM & Sysadmin

    Jan 1999 - Sept 2020
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  Dataprint

  Jan 2000 - Jan 2001

  Sysadmin & Printers

  - Création d’imprimés et impression sur Danka DX90.- Création et maintenance de sites Web.- Réalisation d’intranet.- Maintenance et gestion: Réseau Apple- Mail Server File Server (APSIP)- Web Server (OsX Server)

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  Mobistar

  Jan 2001 - Jan 2002

  Supervision // Mobispy Project

  Grande participation a la réalisation du projet Mobispy.Projet Mobispy: Webcam autonome alimentée sur batterie 12v permettant la capture d’images et l’envoit de ces images via GPRS sur un serveur Web permettant la consultation directe de ces images via internet explorer.

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  Apple

  Jan 2001 - Jan 2003

  In my role as a Technical Services Manager at Pacifik Concept, an Apple Premium Reseller, I held a multifaceted position where I played a central role in ensuring the smooth operation of technical services for our clients. My responsibilities encompassed a wide range of technical expertise, including client helpdesk support for peripheral installation and configuration, as well as providing technical assistance for Adobe software used in the graphic design chain.Key Responsibilities:Management and Organization: I led the management and organization of the technical service department, ensuring efficient workflows and timely resolution of technical issues.Database Management: I was responsible for the creation and maintenance of a FileMaker database to streamline processes and enhance efficiency.Apple Product Expertise: I possessed an in-depth knowledge of all Apple products, enabling me to provide informed recommendations to clients looking to purchase new Apple machines.Network Troubleshooting: I conducted Helpdesk troubleshooting for network-related problems, resolving issues to minimize downtime.Digital Photography Consultation: I offered consultation and guidance on the use of digital photography solutions, aligning them with clients' needs.On-Site Responsibilities:Server Maintenance: I performed maintenance on ASIP and OSX Server systems, ensuring their reliability and performance.Product Presentations: I attended Apple and Microsoft meetings to stay updated on new product offerings and presented them to clients.Server FileMaker Installation: I oversaw the installation and maintenance of FileMaker servers on-site at the Heizel for the Baxter EuroPD conference.This role allowed me to develop a broad skill set, ranging from technical support to network management and database administration, making me well-equipped to provide comprehensive technical solutions to clients. Show less

  • Technical Sales Manager

    Jan 2002 - Jan 2003

  • Technical Services Manager

    Jan 2001 - Jan 2002
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  Mobistar

  Jan 2003 - Jan 2004

  Supervision TEAM MEMBER // NTS ENGiNEER

  - Connaissances Techniques BSS Motorola & Nortel- Gestion du réseaux Mobister Nortel & Motorola- Gestion réseax FH- Utilisation Software CASSANDRA

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  Apple

  Jan 2005 - Jan 2007

  Technical Specialist

  In my role as an Internal Technician at an Apple Premium Reseller, I played a pivotal role in delivering top-notch technical support to clients. My primary responsibility was to provide comprehensive assistance for the installation and configuration of peripherals, with a particular focus on Apple products, while addressing technical issues related to Adobe software used in the graphic design chain.I developed an in-depth expertise in troubleshooting technical issues related to Adobe software, which greatly enhanced the experience of clients heavily reliant on these essential tools for their creative endeavors. My role involved understanding the specific needs of each client and delivering tailored solutions that catered to their unique workflows.Position: Pre-Sales Tech ConsultantAs a Pre-Sales Tech Consultant, I had the opportunity to play a key role in the pre-sales of technology products and solutions. My extensive technical expertise, gained from my role as an Internal Technician at the Apple Premium Reseller, enabled me to effectively advise clients on Apple products and the benefits they offered in meeting their specific needs.I worked closely with clients to understand their technical requirements and business objectives, and then recommended suitable solutions that maximized their operational efficiency. My role also included demonstrating key product features and addressing any technical concerns clients might have, thereby ensuring an exceptional customer experience.These two roles strengthened my passion for technology and my ability to deliver top-tier technical support while helping clients get the most out of their technological investments. Show less

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  PixarDrone

  Jan 2014 - Sept 2020

  CEO

  PixarDrone est un service de photos et de vidéos aériennes stabilisées par drone desservant la Belgique.Autrefois réservées aux productions à gros budget, les captations aériennes se faisaient à l’aide d’hélicoptères et d’avions munis d’équipements de stabilisation spécialisés et très onéreux. Avec les avancées technologiques et la miniaturisation des circuits électroniques, il est aujourd’hui possible d’obtenir des images de la même grande qualité grâce aux drones radiocommandés.

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  Worldline

  Sept 2020 - now

  Focusing on the E-Commerce scope i shape the future offerings in the BENELUX region using local customer and competitive insights, defining our strategic market positioning and driving our continuous revenue growth and product adoption in the region. Technically and operationally supporting business during the implementation phase of key accountsSupporting the sales team in a pre-sales capacity during the negotiation phasesUnderstanding clients’ business needs and advising accordinglyPushing new releases and improving internal processesProviding training for clients and colleagues on platform features and productsAnswering questions on PSD2, 3ds v2, conversion, ...

  • Offering and Value Proposition E-Commerce Manager

    Sept 2022 - now

  • Ingenico / Ogone E-commerce Expert

    Sept 2020 - now