Dina Katsibrinakis

Dina Katsibrinakis

Customer Service Assistant

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location of Dina KatsibrinakisUnited States

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  • Timeline

  • About me

    Retail Search Specialist

  • Education

    • Northeastern Illinois University

      2014 - 2020
      Bachelor's degree Marketing
  • Experience

    • Cook County Treasurer's Office

      Mar 2015 - Sept 2015
      Customer Service Assistant

      Prepared for annual tax sale.Organized and printed tax bills in Microsoft Excel for customers.Corrected customers’ home addresses in company’s software.Answered customer inquiries concerning property taxes.

    • East Maine School District 63

      Oct 2015 - May 2017
      Expanded Learning Youth Leader

      Worked at the after-school program and helped students with homework. Helped facilitate various learning activities throughout the day

    • Greek Music Live

      Feb 2017 - now
      Marketing Assistant

      • Create 30 seconds to a minute Ads on iMovie showcasing the Greek Singer, his/her latest hits in Greece and implement mini clips from previous concerts to draw in and excite the specific target audience in order to get them to come to our show.

    • Dr. Efi Andrianopoulos, DDS

      Oct 2017 - Sept 2019
      Dental Receptionist

      Receptionist• Scheduled and confirmed appointments.• Answered and directed incoming calls using multi-line telephone system.• Maintained daily calendars, set appointments with clients and planned daily office events.• Processed payments and updated accounts to reflect balance changes.• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.• Handled payment processing and provided customers with receipts and proper bills and change. Show less

    • GREEK AMERICAN REHAB & NURSING CENTER

      Sept 2019 - Mar 2020
      Activity Aide

      • Helped facilitate different activities: Bingo, arts and crafts, painted lady’s nails/do their makeup, and took residents on outings.• One to one with residents: For the residents who were unable to come out of their room I would go visit them.• We would have a chat and I would also play various games with them and read to them.

    • Kronos International Shippers

      Nov 2020 - Jan 2022
      Assistant Manager

      • Compare shipment contents with paperwork to support inventory accuracy and records management.• Prepare accurate shipping orders and bills of lading to direct and route materials.• Prepare foreign shipments in line with regulations established by shipping companies and international customs.• Coordinate documents and bills manage payments and respond to inquiries.• Establish transportation cost standards and economical shipping practices.• Developed and maintained strong client relationships to facilitate smooth discussions and timely strategy updates.• Segmented contacts and coordinated email marketing campaigns to promote products.• Created profiles, defined lists and uploaded data to onboard new customers. Show less

    • Opaa Clean Co.

      Aug 2021 - now
      Marketing Assistant

      • Updated web pages and social media profiles to reflect proactive strategies and engage customers.• Posted and monitored content on social media channels.• Cultivated and maintained library of digital assets such as photos and videos.• Developed social media initiatives and created daily content on Facebook, Twitter, Instagram and emerging social platforms to engage current fans and acquire new ones.

    • CPG.IO

      Feb 2022 - Oct 2024

      •Manage and execute end-to-end marketing campaigns for the company's e-commerce platform, including Amazon and Walmart.•Download search term reports to identify relevant keywords and implement strategies to optimize campaign performance and enhance product visibility.•Effectively manage advertising budgets, ensuring optimal allocation for maximum ROI.•Create and manage campaigns on Walmart, ensuring alignment with brand objectives and leveraging platform-specific features.•Compile monthly marketing spend reports for the finance department, providing detailed insights into budget utilization and performance.•Generate Monthly Marketing Profitability Reports to assess the effectiveness of campaigns and make data-driven recommendations for improvements.•Conduct client calls, sharing key performance indicators (KPIs) and addressing any marketing-related queries or concerns.•Collaborate with cross-functional teams to align marketing efforts with overall business objectives. Show less •Manage and execute end-to-end marketing campaigns for the company's e-commerce platform, including Amazon and Walmart.•Download search term reports to identify relevant keywords and implement strategies to optimize campaign performance and enhance product visibility.•Effectively manage advertising budgets, ensuring optimal allocation for maximum ROI.•Create and manage campaigns on Walmart, ensuring alignment with brand objectives and leveraging platform-specific features.•Compile monthly marketing spend reports for the finance department, providing detailed insights into budget utilization and performance.•Generate Monthly Marketing Profitability Reports to assess the effectiveness of campaigns and make data-driven recommendations for improvements.•Conduct client calls, sharing key performance indicators (KPIs) and addressing any marketing-related queries or concerns.•Collaborate with cross-functional teams to align marketing efforts with overall business objectives. Show less

      • Marketing Specialist

        Apr 2024 - Oct 2024
      • Marketing Assistant

        Feb 2022 - Apr 2024
    • Mars United Commerce

      Oct 2024 - now
      Retail Search Specialist

      • I manage Mars Inc.'s Food Business paid search investments across multiple online grocery retailers, including Amazon, Walmart, Instacart, Kroger, DoorDash, Costco, BJ's, Albertsons, and Sam's Club.• Lead keyword optimization across all platforms to ensure top search placements for both branded and non-branded keywords.•Provide budget recommendations and strategic insights to clients, ensuring optimal campaign performance.•Create detailed monthly reports for each retailer, presenting key insights and performance metrics.•Proficient in using Pacvue for managing campaigns on Instacart, Walmart, Sam's Club, DoorDash, and Kroger.•Collaborate closely with cross-functional teams to align on paid media strategies.•Oversee budget pacing for campaigns across 10+ major grocery retailers. Show less

  • Licenses & Certifications

    • Google Ads Display Certification

      Google
      Jan 2022