Satya Angane

Satya Angane

Desktop Support Engineer

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location of Satya AnganeMumbai, Maharashtra, India

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  • Timeline

  • About me

    Country IT Manager at DKSH

  • Education

    • Sikkim Manipal University - Distance Education

      2009 - 2012
      Bachelor of Science (BSc-IT)
  • Experience

    • ACMA Computers Ltd.

      May 2006 - Mar 2007
      Desktop Support Engineer

      • Responsible for providing the desktop system administration and support to the network. Interact with the clients to resolve the queries, issues and problems.• Responsible for providing help, support and assistance in initial installation of the system, setup and maintenance of the user account, data recovery, etc• level 1 IT Support and Customer service

    • Evonik

      Jan 2007 - Jan 2009
      System Administrator

      • Checking Daily updates for Antivirus server with Scan & MacAfee.• Daily monitoring of mail routing, forcing mail routing, analysis & problem DHCP Configuration and Implementations. resolution of events log files, mailbox’s dead mail• Create online scheduled server archiving for selected users, troubleshoot mail archiving, including synchronizing• Checking Daily updates for Antivirus server with Escan & MacAfee.• ACL/Mail& Multi-Purpose Notes Groups. Compacting databases, database backup. Mail Server Daily backup. Show less

    • Team Computers

      Mar 2007 - Jan 2009
      System Administration (Executive Service Delivery )

      Customer Sites1) Hindustan Times2) Evonik Industries

    • GLOBELINK WW INDIA PVT.LTD.

      Feb 2009 - Jan 2023
      • Information Technology Manager

        Apr 2016 - Jan 2023
      • Assistant manager IT

        Sept 2011 - Mar 2016
      • Information Technology Executive

        Feb 2009 - Sept 2011
    • DKSH

      Jun 2022 - now
      Country IT Manager

      *Oversee day-to-day IT operations in India ensuring the smooth functioning of all systems and alignment with company strategies.*Support business objectives and provide high-quality user support.*Manage local IT infrastructure, including servers, networks, and communication systems, ensuring compliance with global IT policies, security standards, and local regulations.*Collaborate with the Regional IT Director and global Digital & IT teams to align country-specific initiatives with company strategies and ensure consistent communication with country stakeholders, including the local leadership teams.*Manage local IT vendors and service providers, ensuring cost-effective, high-quality services, while overseeing the deployment of new software, hardware, and technologies.*Develop and manage the local IT budget, ensuring efficient use of resources, and monitor IT support tickets for timely issue resolution.*Conduct regular IT audits, assessments, and asset management processes to identify areas for improvement and maintain IT standards.*Engage consistently with the Country Leadership Team, key business users, and stakeholders on IT activities and requirements, ensuring alignment with global standards.*Prepare and present regular IT performance reports to the Regional IT Director, staying updated on the latest Digital & IT trends and assessing their impact on the business Show less

  • Licenses & Certifications

    • AZ-303 Microsoft Azure Architect Technologies

      Microsoft
      Jun 2021
      View certificate certificate
    • Cyber Security Associate

      Confederation of Indian Industry
      Oct 2020
    • Cyberoam Certified Network & Security Professional-CCNSP

      Cyberoam
      Jun 2015
    • Microsoft Certified: Azure Administrator Associate

      Microsoft
      Jan 2021
      View certificate certificate
    • Information Technology Infrastraucture Library V3 Foundation

      AXELOS Global Best Practice
      Aug 2014