Letisha Jacobs

Experience

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  Information Division, OPM

  May 2009 - Apr 2011

  Business Operation Assistant II

  • Assists in the effective implementation of procedures and policies ratified by in the division’s OSH Committee• Liaises with external customers to ensure timely payment for services rendered• Researches acceptable standards and procedures that are necessary for the implementation of major policies• Searches online newspapers for any government-related articles.• Conducts any other administrative task as required.

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  Ministry of Gender, Youth and Child Development

  Aug 2011 - Dec 2013

  Human Resource Assistant

  • Prepares and dispatches confidential correspondence concerning employees contained within their personal files.• Ensures the security of confidential information.• Undertakes duties supporting the Recruitment and Selection function including placing vacancy advertisements; processing invoices; arranging short-listing of candidates to be interviewed and interview packages for all panel members.• Provides administrative support to the HR team including word processing; distribution of information; organising and taking minutes at meetings for the Director, Human Resources.• Performs a wide variety of clerical, technical, administrative and office support duties in support of the Director, Human Resources and other senior staff.• Provides customer service, both in-person and via telephone to both internal and external customers.• Facilitates answers to questions from employees and the general public regarding human resource issues, rules, and regulations.• Responds to employment verification requests, salary and benefit surveys, and other requests for information.• Explains employment benefits and general terms and conditions of employment to new employees.• Updates the skills database.• Assumes responsibility for establishing and maintaining professional working relations with applicants, visitors, callers, and business professionals.• Performs miscellaneous clerical functions and special projects as assigned.• Actives member of the Multi-Sectoral Committee to review the Youth Development Apprenticeship Centres (YDACs).• Calculates and prepare the final report re selection of candidate(s) for advertised vacancies. Show less

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  East Side Bakers Limited

  Dec 2013 - Jan 2014

  Human Resource Officer

  • Advises Managers on disciplinary procedures and matters.• Drafts warning letters, internal memoranda and any other related document.• Manages the Recruitment process.• Investigates Industrial Relations issues and take the necessary follow-up action.• Advises new employees on new company policies.• Collates payroll information to submit for payment.• Handles termination of employment and consults with Department head on the issue.• Manages the Company’s insurance which encompasses: benefit plans, health plans, and Workmen Compensation.• Liaises with branch locations on a daily basis regarding any emerging HR Issues.• Updates the Employee Master sheet. Show less

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  Sureway weightloss clinic

  Feb 2014 - Nov 2014

  Human Resource Manager

  • Assists in the Administration of the Recruitment and Selection process in conjunction with the CEO.• Administers and coordinates the Company’s Induction program.• Drafts probation and permanent contracts for staff.• Develops a Performance Management system for all levels of staff.• Conducts Performance Appraisal interviews with staff. • Handles all disciplinary matters relating to employees including administering both verbal and written warnings as well as termination letters.• Implements dismissal procedures.• Manages the salary distribution process to all employees by submitting pay-checks to each employee.• Assigns employees to the different branches as the need arises.• Oversees internal training sessions with different segments of staff.• Visits all branches within Trinidad and Tobago to ensure that the proper HR policies and procedures are being followed and also to address any concerns raised by employees.• Conducts both formal and informal staff meetings with staff at the different branches to address pertinent issues affecting the performance appraisal process and the efficient operation of the clinic.• Administers and maintain the company’s staff performance review process.• Consults and provides advice to the CEO, on the interpretation of HR Policies, procedures, guidelines and employee relations issues to all staff.• Coordinates the annual Staff dinner and recognition ceremonies.• Develops and maintains a centralized job description database for all of Sureway’s positions.• Monitors, and provides advice to support Managers and Supervisors in regards to the attendance and absence management record.• Attends to generalist HR matters including reviewing and developing Company Policies and Procedures.• Fulfils other HR-related and overall management duties as required. Show less

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  Ministry of Social Development and Family Services

  Nov 2014 - Nov 2017

  Human Resource Analyst -

  • Reviews representations from employees, associations and other external agencies and provides advice regarding their resolution in accordance with existing HRM policies, procedures, collective and other agreements.• Interprets and apply HRM policies and procedures, rules and regulations, and related legislation in a Ministry.• Organises and schedule interviews to fill vacant contract positions advertised.• Collects, compile and analyse organisational and HRM data in order to provide a basis for human resource planning and the establishment and maintenance of a human resource database.• Conducts research into HRM and client satisfaction issues, analyses and evaluates data and make recommendations on the application of HRM policies and procedures. • Conducts investigations into human resource related complaints and grievances and recommends solutions.• Provides professional advice and guidance regarding the application of HRM policies, procedures and regulations.• Develops matrices capturing key HR data.• Formulates Notes for PS and other correspondence addressing critical HR issues.• Liaises with the Comptroller of Accounts and the Chief Personnel Officer regarding status on terms and conditions of employment for contract for employees.• Inform staff of the assumption of new employees and prepare the necessary documentation to ensure payment of salary. Show less

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  Office of the Chief Personnel Officer

  Nov 2017 - Dec 2019

  Job analyst

  • Organizes and executes programs of research for the use of inputs into social and economic or physical planning or management studies while conducting job analysis and developing job descriptions for offices within the Public Service and public sector agencies by:o Reviewing completed job questionnaires to extract relevant data.o Interviewing employees and supervisors to obtain/clarify data and to determine job requirements.o Reviewing organizational charts and other background datao Analysing the duties and responsibilities to ensure that they are essential to the performance of the job functions.o Identifying the knowledge, skills, abilities and minimum requirements needed to fulfil the job functions.o Compiling job descriptions/job specifications in accordance with the required format and standard.• Collects information related to fields of study from published and unpublished sources to be analysed and developed into government policy which ensures the coordinating and monitoring of data collection activities within assigned Public Service and public sector entities by:o Distributing Job questionnaires to liaison officers for completion by incumbents.o Communicating regularly with liaison officers to follow up on the completion and return of job analysis questionnaires to the Job Evaluation Project Office.o Meeting with members of staff of Government Ministries and Agencies to disseminate information on the Job Evaluation.o Exercising and providing guidance/assistance in the completion of job questionnaires.• Plans, organizes and conducts surveys on subjects related to government, social and economic data for research to be submitted for analysis and evaluation through reports and consultation in order to formulate proposals for new pay structures and/or rates. Show less

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  Ministry of youth development and national service

  Jan 2020 - now

  • Collect, compile and analyse organisational and HRM data in order to provide a basis for human resource planning and the establishment and maintenance of a human resource database.• Conduct investigations into human resource related complaints and grievances and recommends solutions.• Provide professional advice and guidance regarding the application of HRM policies, procedures and regulations.• Develop matrices capturing key HR data.• Inform staff of the assumption of new employees and prepare the necessary documentation to ensure payment of salary.• Address any issues raised by contract officers regarding their tenure of employment within the Ministry.• Prepare memos to relevant officers regarding the resignation of contract officers.• Ensure that performance appraisal reports for contract officers with more than one (1) years’ service have been completed by the designated supervisors and returned to the HRM Unit.• Participate in the preparation of budgetary estimates of the HRM Unit and assists in the reporting of staffing of the Ministry.• Prepare comprehensive reports, drafts Notes for PS, Ministerial Minutes and Notes with respect to the employment of contract officers within the Ministry, internal memoranda and other correspondence addressing critical HR issues.• Prepare and dispatch memoranda along with supporting documentation to the Comptroller of Accounts and the Chief Personnel Officer.• Update and maintain the contract establishment for contract officers falling under the different Ministries. Show less

  • Human Resources Assistant

    Jan 2023 - now

  • human resource analyst

    Jan 2020 - Jan 2023