Tiffany Helms

Experience

• 

  Zaxby's Inc.

  Jun 2012 - Jun 2014

  Cashier

  -Listen to customers as they placed their orders, processed their payments, and responded appropriately to customer concerns-Communicated clearly and positively with co-workers and management

• 

  CosmoProf Beauty

  May 2015 - Aug 2017

  Sales Associate

  -Build loyal clientele through a high-level of customer satisfaction-Answer incoming telephone calls with professional and knowledgeable responses -Met incoming customers and provide immediate assistance-Managed fellow employees when manager was away-Listen to customer needs and preferences to provide accurate service-Close and open store

• 

  QuikTrip

  Apr 2019 - Jun 2021

  Assistant Manager

  -Record inventory usage and reorder supplies as needed-Advise senior management on staffing needs and employee issues-Instruct employees in appropriately handling different types of situations-Count audits to provide accurate cash flow information-Train new clerks in their required activities for the day-Monitor and assign the daily activities of the clerks

• 

  UPS

  Nov 2021 - Sept 2024

  Account Manager

  - I take care of customer accounts in my territory to make sure they aren't having any issues with UPS.- I call customers to let them why they should be shipping with UPS.- Write pricing agreements to beat competitor pricing.- Get them set up on any agreements (hazmat, wine, tobacco, etc..)- Create a UPS account.- Make sure the customer has all of the knowledge they need for smoothly shipping out their products.