Francia Bocanegra

Experience

• 

  UNITEC

  Jul 2005 - Mar 2007

  Professor for Industrial Engineering Faculty

  UNITEC is a University that seeks to educate professionals with integrity that will become entrepreneurs and leaders that contribute with the development and transformation of society.I enjoy learning and teaching. When I was offered this opportunity, I was enthusiastic and looked for creative ways to share my knowledge and experience using business cases, investigation and simulation games.

• 

  GSK

  Jul 2005 - now

  I work at GSK, a science-led global healthcare company with a special purpose: to help people do more, feel better and live longer.My goal is to transform the way we deliver products to our customers and patients. With that in mind, I lead transformation and continuous improvement programs to optimize cost to serve. I also support the delivery of key metrics such as On Time in Full (OTIF), financial plan adherence, saving targets, product integrity, people safety and operational performance.This is how I bring this goal to life:1. Generate a collaborative environment within the supply chain teams, finance and procurement to create and deliver a cost to serve reduction pipeline.2. Set a governance to ensure accountability on project deliveries, identify support required and track benefits.3. Develop business cases and task forces for transformation and improvement initiative implementation 4. Align with key stakeholders the approval and funding to implement transformation initiatives5. Establish Key Performance Indicators (KPIs), digitally supported by Power Bi App, to monitor and control performance, identify gaps and improvement opportunities.6. Define training requirements and develop strategies to close the gaps.Here are some achievements: • Delivered a continuous improvement pipeline that generated 12% savings in cost to serve.• Established a systematic process to continuously increase our project pipeline through ideation sessions and monthly performance meetings with multidisciplinary teams and digital data.• Redesigned a Power Bi App to digitalize Key Performance Indicators.• Designed a Power Bi App to digitalize cost to serve data and simplify analysis. Show less My main goal was to ensure adequate order fulfillment and on time delivery from 8 warehousing and distribution centers in Central America, the Caribbean and Colombia and for leading a team of 30 people across this region.My day to day activities included:1. Definition, deployment and management of all functions including distribution, warehousing, customer service, import & export, customs, inventory management, order management, re-packaging activities in a multi-market region.2. Manage budget and spent for the warehousing and distribution operations3. Develop and negotiate regional contracts with third party logistic services providers including freight forwarding, local distribution, customs brokerage, warehousing and packaging solutions for cold chain.4. Foster interdisciplinary collaboration by working across boundaries and generating forums for measuring and presenting key performance indicators, generating root cause analysis and continuous improvement.5. Working in the development of my team by providing continuous feedback, coaching and mentoring. These are some of my main achievements: • Cost reduction of 15% in international freight costs• Cold chain projects to reduce material costs and freight (about 10% versus previous year)• Lead time reduction of 30% of the order to delivery cycle by leading the re-design of the planning & execution processes. • On Time In Full (OTIF) service level improvement from <70% to >90% by leading a task force across functions to improve inventory levels, accelerate inbound processes and reduce lead times for order invoicing cycle.• Improve on time invoicing and delivery for tender orders from 60% to 90% by leading a multi-functional task force to map current process, identify gaps and agree on the new ways of working.• SAP implementation without generating any negative impact to the business.• 100% of openings in leadership roles in my organization were filled by candidates within my team. Show less In this role I was responsible of the transformation of the distribution and warehousing network for GSK in Central America, the Caribbean and Mexico. This is how I implemented this transformation:1. Gathered financial, commercial and operational data for possible network solutions.2. Prepared a financial analysis and proposals to implement optimization projects, including pros and cons of each scenario. 3. Presented a proposal to senior stakeholders and aligned with them the selection and approval of the solution and funding required.4. Lead the selection and contract negotiations with new third-party logistic providers (3PLs).5. Worked with multidisciplinary teams, prepared a project plan, including the change management strategy, implemented a governance to follow up activities and support the project team by eliminating obstacles that appeared.The key benefits of this change included operational simplification, write off reduction, 30% operational cost reduction, inventory flexibility and improved service level. Show less I first came to Panama to support for 3 months the stabilization of a recently implemented logistic operation. Little I knew that this would become a great personal and professional experience starting with me and my husband relocating to a new country.In this role I was responsible for GSK´s Panama Multimarket Warehouse operation in Panama, which supplies Central America, The Caribbean, Ecuador, Colombia and Venezuela. I lead the Logistics and Customer Service team. (8 team members).I added value by: Ensuring on time invoicing and dispatch for customers in Central America, Caribbean and South America. Ensuring adequate replenishment for Local Warehouses Designing the customer invoicing processes including planning, execution and Key Performance Indicators (KPIs) Managing the relationship, controls and monitor KPIs for warehousing and freight forwarding 3PL suppliersMy key results:• Stabilization the regional warehouse operation by designing new ways of working for the order to delivery process, including creation of new Standard Operation Procedures, Key Performance Indicators and Service Level Agreements. As a result the operation improved the invoice and delivery as planned from 60% to 98%.• Implementation of regional freight contract reducing 15% costs and no impact for the business.• Design and implementation of an Order Management Tool to ensure adequate order invoicing for exports to 30 different countries. As a result, complexity to prepare orders according to specific market requirements and mode of transport was reduced.• Increase in employee engagement Show less This was my first leadership role at GSK. I lead a team of 10 people and was responsible for demand forecasting and supply planning, imports, warehousing and distribution, procurement and facility management.Some of my results include:• Overseeing the remodeling of GSK Honduras distribution center with high quality standards and aligned with the Good Storage and Distribution Practices.• Built trust with commercial stakeholders by improving demand and supply planning processes.• Ensured supply availability at the beginning of the month (above 95%) Show less

  • Supply Chain Transformation and Performance Manager for Latinamerica

    Jun 2019 - now

  • Warehousing and Distribution Lead Central America, Caribbean, Colombia & Venezuela

    Dec 2015 - Jun 2019

  • Warehouse & Distribution Network Optimization Project Manager

    Jul 2014 - Dec 2015

  • Logistics and Customer Service Manager | Panama Multi-Market Warehouse

    Apr 2010 - Jun 2014

  • Logistics and Procurement Manager

    Jul 2005 - Apr 2010