Stephane Sanctis

Experience

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  Bosch

  Apr 2011 - Mar 2013

  Information Security Intern

  - Support in Information Security Audits- Organization of Training Sessions (Infrastructure, Coffee-break arrangements, attendance confirmation)- Support for Department Tools- Ticket Creation- Level 1 Support (IT Partner)- Online Information Security Training for Data Security Partners in Chile, Argentina, and Venezuela- Intranet Maintenance- Development of Wiki Page (HTML, CSS)

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  Fundação FEAC

  May 2014 - Nov 2014

  "IT Support Analyst"

  - Level 1 User Support- Printer Maintenance- Creation and Updating of Information Security Policies- Telephony- Hyper-V- Email Configuration (Office 365)- Active Directory- System Center- TOTVS RM Support

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  HST

  Jan 2015 - Jun 2015

  Bilingual Support Analyst

  Support for banking automation software product.- Monitoring of infrastructure and production environments (Linux Server (CentOS), Windows Server 2012, Jboss, MySQL, C, Oracle)- First-level support"

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  Manpower

  Jun 2015 - Dec 2015

  IT Technician

  On-site services to Dell Computers' corporate clients- Corrective hardware maintenance on Dell devices (Notebooks, Desktops, Servers, Storages, and Switches)"

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  Stefanini Brasil

  Jan 2016 - May 2017

  Trilingual IT Support Analyst

  - Document Review (Processes and Work Instructions)- Implementation and execution of ITIL processes (Request Management, Incidents, Change, Problem Management)- Application of best practice methodologies in IT (ITIL/COBIT)- Management of Information Technology and Telecom incidents- Field Service (São Paulo and other locations)- Directing calls to the responsible teams- Handling of critical calls- Process Mapping- Backup Routines- VB programming for department spreadsheet automation- VBS programming for Windows configuration automation- Technical support to Westrock employees located in plants in Brazil, Chile, and Argentina (telephone, email, remote)- Windows XP and Windows 7, Windows Server 2008 R2, Linux (CentOS)- Office Suite 2003, 2007, 2016- Internet Explorer 6 and 8, Mozilla Firefox- Monitoring, transferring, and closing of calls (ServiceNow tool)- Installation and configuration of software and hardware- Password resets and support for: SAP, Cisco VPN client, TOTVS- Office 365, AD (Active Directory)- Cisco VPN Client Show less

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  Unicharm

  May 2017 - Mar 2022

  Information Technology Analyst

  -Management of Network, Information Security, and Telecom projects-Cisco (Configurations and troubleshooting: Routing, Switching, Wi-Fi, Proxy, Firewall, etc.)-Assistance in developing Information Security Policies and IT asset usage-Network environment monitoring-Structured cabling project management-Windows Server 2012, 2016 (Active Directory, GPO, DHCP, DNS, NPAS, Hyper-V, iSCSI)-Backup routines (BackupExec, HP Storage)-Level 1 and 2 support-Preventive and corrective maintenance of Hardware and Software-Access management (Active Directory, Umbrella Proxy, Email, Protheus)-Analog and VoIP telephony (Panasonic PABX, Intelbras)-Printer maintenance and management-Level 1 support for TOTVS Protheus-Development in C#, MySQL, WindowsForms-Development of TOTVS FLUIG processes (Javascript, CSS, HTML) Show less

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  Natura

  Mar 2022 - Sept 2024

  Information Security Analyst

  - Incident Response- Implementation of KPIs- Vulnerability Management- Security Assessment- Frameworks: NIST, CIS, OWASP, PCI DSS- Cloud Computing (AWS, Azure, GCP)- Security Automations using Bash and Python- Automation of Indicators (VBA)- Advanced implementation of integration between Wazuh, ELK, The Hive, Misp, and Cortex, encompassing Azure and AWS environments, using specialized programming languages like Python and Bash.- Access Management- Implementation and revision of processes- Tools (Wazuh, The Hive, Misp, Cortex, Qualys, Crowdstrike, Falcon, Prisma, Akamai, Metasploit, Nmap, Burpsuit, InsightAppSec, etc) Show less

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  Palo Alto Networks

  Nov 2024 - now

  PS Consultant Associate