Eiman Al-Tarrah

Experience

• 

  Gulf Bank

  Apr 2012 - Nov 2013

  Achieve sales targets for loans, FDs, credit cards and salary accounts in high quality customer service. -Assist customers with processing transactions such as deposits, withdrawals, or payments.-Informing customers about Bank products and services.

  • Relationship Officer

    Jan 2013 - Nov 2013

  • Bank Teller

    Apr 2012 - Dec 2012
• 

  Boubyan Bank

  Dec 2013 - Aug 2022

  As the leader of the Chatbot training team, I guided efforts to design conversations, optimize AI, refine the training platform, and increase Chatbot engagement. Manage wealthy clients portfolio in high quality service with personalized level of service. Provide below Banking Consultation:-Consultation on investment tools and decision making.-Capital management to meet customers’ needs and expectations.-Personal banking services for individual and corporate customers. Manage Platinum clients portfolio in high quality service to help them make the right decisions with their accounts based on their needs. Achieve sales targets for Murabaha, FDs, credit cards and salary accounts in high quality customer service.

  • Assistant Manager - Digital Innovation Department

    May 2019 - Aug 2022

  • Relationship Manager - PBD

    Feb 2016 - Apr 2019

  • Relationship Manager - Platinum Department

    Jun 2014 - Jan 2016

  • Relationship Officer

    Dec 2013 - May 2014
• 

  Commercial Bank of Kuwait

  Sept 2022 - Nov 2023

  Manager

  Involves contributing to the ongoing process of digitizing the banking industry and driving the adoption of digital banking services.