Mary Dee

Mary Dee

location of Mary DeeVolvo Group

Connect with Mary Dee to Send Message

Connect

Connect with Mary Dee to Send Message

Connect
  • Timeline

  • About me

    Training Content and Events Manager at Volvo Group

  • Education

    • Purdue Global

      -
      M.Ed. in Instructional Technology Instructional Design for Organizations
    • Thomas Edison State University

      -
      Bachelor of Arts Literature
  • Experience

    • Volvo Trucks North America

      Jul 1999 - Jan 2006

      Responsible for parts marketing support communications, policies, and development of dealership employee training Responsible for management of company's ISO 9001 quality system.

      • Policy and Training Manager, Parts Support

        Jan 2001 - Jan 2006
      • Quality Systems Administrator

        Jul 1999 - Aug 2001
    • Volvo Trucks

      Jul 2006 - Oct 2012

      Responsible for the planning, design, and execution of training programs designed to improve the skills and knowledge of dealership parts employees. Responsible for dealer marketing communications, dealer facilities branding program and dealership evaluation program

      • Manager, Aftermarket Parts Training

        Apr 2011 - Oct 2012
      • Marketing Manager, Dealer Development

        Jul 2006 - Mar 2011
    • Volvo Group

      Sept 2012 - now

      Responsible for managing the introduction of new learning and development programs, establishing and managing the governance and curation of L&D content, and evaluating and improving L&D touch points to enhance user experience. Responsible for the development, implementation, and evaluation of curricula for Mack Trucks and Volvo Trucks dealerships' parts department personnel. Responsible for the analysis and design of performance-based training that leads to increased efficiency, profit, and customer satisfaction for our heavy truck dealerships' parts and service departments. Responsible for the analysis of business and learner needs to design performance-based and results-oriented diagnostics and repair training for our heavy truck dealerships’ technicians.

      • Training Content and Events Manager

        Dec 2022 - now
      • Brand and Learning Content Manager

        Dec 2018 - now
      • Parts Training Manager

        Oct 2017 - Dec 2019
      • Instructional Designer - Aftermarket Training

        Jul 2014 - Sept 2017
      • Instructional Designer - Technical Training

        Sept 2012 - Jun 2014
  • Licenses & Certifications

    • Kirkpatrick Bronze Level Certified Professional

      Kirkpatrick Partners, LLC
      Sept 2015