Neil Mehta

Experience

• 

  Fine Organic Industries Ltd.

  May 2019 - Aug 2021

  Intern

  Provided support in designing and building VPN secure tunnel using the firewall placed at both the locations between head offices and branch offices.Aided in improving functionality of ERP application solutions by integrating and configuring with other applications, creating automations and workflows for minimizing the efforts and errors of the users, etc.

• 

  TechFlex Solutions Pvt. Ltd.

  Jan 2023 - Aug 2024

  System Engineer

  Project Manager for OneSpan and Lookout:Customer Communication: Engaged with clients to obtain regular updates on the integration of OneSpan and Lookout solutions with their applications.Resolution Management: Worked closely with OEMs to address and resolve technical issues, ensuring seamless adherence to project timelines and preventing disruptions.Active Directory Implementation:Led the implementation of Active Directory (AD) solutions across multi-state banks, ensuring full compliance with Reserve Bank of India (RBI) regulations, such as:Data Protection: Deployed screenshot blocking features to protect users' Personally Identifiable Information (PII) and financial data.Access Control: Established stringent access control measures to enhance security and regulatory compliance, and many more policies.ManageEngine Implementation:AD360 Deployment: Spearheaded the implementation of ManageEngine’s AD360, creating automated workflows for user account creation and mailbox setup for new hires, effective from their start date. Developed automation processes for employee exits, including credential revocation, mailbox deletion, and updates to third-party applications.Endpoint Central & ServiceDesk Plus: Directed the implementation and management of these solutions for organizations with large user bases, significantly improving IT service management and endpoint security across diverse verticals.Additionally, provided ongoing support to customers, focusing on enhancements and issue resolution to maintain optimal system performance. Show less