Karan Kumar Singh

Experience

• 

  Unschool

  Aug 2020 - Sept 2020

  Unschool Community leader

  A journey where my velocity met direction!My first internship programme taught me how to get the best outcomes from harsh situations. It was an enthusiastic journey that taught me how to execute sales professionally.

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  Meticulous Business Solutions Private Limited

  Jul 2021 - Oct 2021

  Inside sales Intern

  I had a great experience working as an inside sales intern. This is where I learned how things work in corporate. The lessons were very skillful. Working with such a calm and composed CEO was really amazing. I tried to learn as much as I could from this internship, which has developed and groomed my sales experience!

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  Sell.Do

  Mar 2022 - now

  My key responsibilities are:🔹 Initial Consultation: Conducting an introductory call with client teams to gather requirements for CRM setup and implementation.🔹 Client Support: Taking ownership of client issues and ensuring timely and meaningful feedback to achieve 100% satisfaction.🔹 Digital Integrations: Collaborating with digital agencies to seamlessly integrate platforms like Facebook, Google Ads, LinkedIn, and WhatsApp.🔹 Property Portals Integration: Working closely with key contacts to integrate major property portals such as 99acres, Magicbricks, and Housing.🔹 Vendor Relationships: Establishing and maintaining strong partnerships with third-party vendors.🔹 Training & Support: Providing comprehensive training on CRM usage post-setup and addressing any concerns promptly.🔹 Ongoing Engagement: Daily follow-ups with onboarded clients to resolve queries and encourage product adoption, while also gathering new requirements for future enhancements.🔹 Retention Strategy: Implementing effective strategies to reduce churn and identify upsell opportunities.We believe that building strong relationships is key to customer success, and we’re committed to maintaining 100% client satisfaction. Looking forward to driving success together! 🌟 Show less

  • Senior Onboarding Manager

    Jun 2024 - now

  • Customer Success Associate

    Mar 2022 - Jun 2024