Elizabeth Gress

Experience

• 

  Life Time - The Healthy Way of Life Company

  Sept 2006 - Oct 2014

  • Oversee the Front Desk;• Handle all customer service issues;• Am a direct liaison to out Member Relations Corporate Team out of Minnesota;• Act as a Manager on Duty;• Process the clubs P&L reports;• Facilitate daily meetings with all other department heads to go over prior day’s business;• Hire, train coach and develop Front Desk;• Work directly with General Manger;• Coordinate in club events with members and staff;• Connect new members with their areas of passion;• Assist in scheduling members in activities of choice;• Manage the front desk staff and activities staffs timecards;• Create all in club literature and signage; • Cross trained in Spa and Member Activities Departments;• Proactively managing club attrition; Show less

  • Member Experience Specialist

    Feb 2013 - Oct 2014

  • Member Services Assistant Department Head

    Sept 2006 - Apr 2013
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  Orangetheory Fitness

  Jan 2014 - Oct 2017

  • Directly oversee club day to day operations• Manage all supply ordering and receiving• Hire, train and develop sales associates• Manage customer services issues• Acting manager on duty• Handle and delegate buildings maintenance and repairs• Input customer service and studio paperwork• Manage social media networks• Plan and execute member events• Proactively manage club attrition and revenue

  • Studio Manager

    Apr 2017 - Oct 2017

  • Operations Manager (Multi Site) AZ and Sales Associate CA

    Jan 2014 - Apr 2017
• 

  Wyvern Restaurants Inc

  Jul 2015 - Dec 2016

  Administrative Assistant (Purchasing, HR, Marketing)

  • Provide aid to five top level executives and owners including project management, purchasing, human resources and employee benefits administration.• Establish and administer all health insurance benefit plans including COBRA, ACA.• Research and optimize prompt purchases of vendor services and purchase order equipment.• Productively manage all social media, marketing and customer feedback.• Monitor, maintain and conduct managerial personnel training.• Facilitate communication between all levels of staff.• Compose legal business documentation regarding franchises, leases, franchise policy and employment. Show less

• 

  Fiddler’s Greens

  Oct 2017 - Nov 2021

  Office Manager

  Manufacturing and developing premium, organic, sun-grown, full flower cannabis products out of Sonoma County.

• 

  Nightingale Breads

  Nov 2021 - Jun 2022

  Bread Slinger

  Baking artisan organic wood fired bread and sharing it with the lovely patrons of Forestville.I manage all Front of House operations – taking orders, keeping track of stock, managing our online store/sales, social media posting IG/FB, being the overall face of the business.

• 

  Solful

  Jun 2022 - Mar 2023

  General Manager
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  Humble & Fume Inc.

  Mar 2023 - now

  AR Specialist