
Nick DiPirro, PharmD, MBA
Independent Contractor, MTM Services

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About me
Leveraging data and technology to improve the efficiency and efficacy of healthcare delivery.
Education

Mississippi State University
2021 - 2025MSIS Management Information Systems, General 4.0
Albany College of Pharmacy and Health Sciences
2006 - 2012Doctor of Pharmacy - PharmD Pharmacy
Mississippi State University
2020 - 2023Master of Business Administration - MBA Business Administration and Management, General 4.0
Experience

Clinical Support Services
Nov 2011 - Dec 2012Independent Contractor, MTM Services- Reviewed primary literature to develop evidence based natural language algorithms that devops personnel could use to build logic rules to drive clinical recommendations issued by a proprietary medication therapy management (MTM) software application- Provided MTM services

Harris Teeter
May 2012 - Jan 2013Pharmacist- Performed the day-to-day duties of a staff pharmacist in a grocery-retail-pharmacy environment including clinical review, verification, patient education, prescriber support, guiding therapeutic selections, and technician oversight

Meadowbrook Pharmacy
Aug 2012 - Dec 2012PRN Pharmacist- Performed the day-to-day duties of a staff pharmacist in an independent pharmacy environment including clinical review, verification, patient education, prescriber support, guiding therapeutic selections, and technician oversight

UVA Health
Dec 2012 - Aug 2021• Used data analysis to support intelligent and effective decision making• Managed financial growth and continuous improvement of fin-ops efficiency to consistently exceed target performances in terms of gross revenue and operating margin• Improved business planning and experimentation through development of integrated managerial accounting dashboards and a business planning automation tool• Developed a proprietary inventory management algorithm that reduced pharmaceutical expense as a percentage of gross revenue• Reduced indigent care expense (drug provided at no cost to indigent patients) through the optimization of patient assistance workflows that help patients acquire free drug from manufacturers• Improved labor efficiency through development of in-house technology, implementation of vendor supplied technology, and continuous process improvement• Pursued and managed rapid growth of pharmacy• Led business planning and budgeting• Managed labor for 60 FTEs• Maintained a Tier 1 (Team 1 Index) Press Ganey Engagement Score• Maintain patient satisfaction scores of >98%• Exceeded national standards for disease state specific patient adherence• Managed a call center with a call answer rate of more than 97% for approximately 5,000 calls per month• Managed a centralized prior authorization and patient assistance service that completed over 20,000 cases in CY20• Oversaw USP 800 compliant hazardous compounding room• Managed operational and clinical continuous quality improvement initiatives• Negotiated contracts with vendors and payers• Recruited and hired assistant managers, pharmacists, technicians, nurses, and data analysts• Precepted IPPE, APPE, PGY-1, and PGY-2 learners in leadership, specialty pharmacy, ambulatory pharmacy, and supply chain experiences• Maintained both URAC and CPPA Specialty Pharmacy accreditations• Maintained Board of Pharmacy compliance Show less • Pursued and attained both URAC and CPPA accreditation• Led business planning, budgeting, determination of potential FTE growth, and valuation of UOS• Managed rapid growth of pharmacy• Managed labor for 50 FTEs• Established and maintained a Tier 1 (Team 1 Index) Press Ganey Engagement Score• Maintain patient satisfaction scores of >98%• Managed a call center with a call answer rate of more than 97%• Reduced indigent care expense (drug provided at no cost to indigent patients) through the optimization of patient assistance workflows that help patients acquire free drug from manufacturers• Managed a centralized prior authorization and patient assistance service that support over 50 clinics, over 250 prescribers, and over 150 nurses• Established USP 800 compliant hazardous compounding room workflows and training• Developed workflows and training documents for all areas of operations• Developed and managed pharmacist led longitudinal, clinical management program (Patient Management Program)• Developed standardized documentation of clinical services within the electronic medical record• Managed operational and clinical continuous quality improvement initiatives• Negotiated contracting with vendors and payers• Recruited and hired assistant manager, pharmacists, technicians, nurses, and data analyst• Maintained Board of Pharmacy compliance• Managed third-party audits• Participated on Ambulatory Optimization Committee and in Role Delineation initiative• Precepted IPPE, APPE, PGY-1, and PGY-2 learners in leadership, specialty pharmacy, and ambulatory pharmacy experiences Show less • Lead the pharmacy’s Hepatitis C treatment program• Developed and optimized interdepartmental workflows• Supported prescribers and guided therapeutic selections• Oversaw RN and CPhT• Provided medication education services and longitudinal clinical management of the HCV patient• Documented those services in the electronic medical record and developed standardized documentation including smart phrases• Lead process improvement initiatives for transplant discharge process• Supported and provided medication prior authorization services• Performed the day-to-day duties of a staff pharmacist including clinical review, verification, patient education, prescriber support, guiding therapeutic selections, and technician oversight Show less
Manager, Specialty Pharmacy Services
May 2019 - Aug 2021Assistant Manager, Specialty Pharmacy Services
Dec 2017 - May 2019Clinical Pharmacist, Specialty Pharmacy Services
Feb 2017 - Dec 2017Ambulatory Pharmacist
Dec 2012 - Feb 2017

Pulse8, LLC
Aug 2021 - May 2022Senior Solutions Manager• Product owner for a pharmacy benefit management (PBM) oriented solution• Developed clinical algorithms to drive the functionality of Pulse8’s suite of eight cloud solutions targeted at enabling health plans to better manage risk, quality, and pharmacy programs• Developed of products’ vision and strategies based on analyses of external and internal determinants of competitive position and fitness• Developed products’ pricing and go-to-market strategies• Partnered with marketing and sales to develop market facing materials and strategies• Managed client and vendor relationships• Member of industry development team maintaining an eye on emerging technology, assessing firms for M&A or partnership, and identifying key capabilities necessary to meet emerging market needs for Pulse8’s development roadmap• Led development and implementation teams using SAFE/Agile framework Show less

MedAware
Jan 2022 - Apr 2024• Led 0-to-1 product journey for 2 AI-enabled clinical decision support (CDS) products each with validated use cases in two markets: (1) hospitals & health systems and (2) long-term care (LTC) pharmacies• Drove growth of client base from 0 revenue generating clients in the US to multiple revenue generating clients in each of our target markets • Developed new, and enhanced existing, clinical algorithms• Developed new clinical analytics and reporting • Developed product roadmap, including plans for additional products and many new feature and function enhancements for existing products• Led the functions of product management, client success management, and project management• Supported sales and marketing as the lead clinical and technical SME• Contributed to the development of a robust sales pipeline Show less
Vice President of Product, Americas Region
May 2022 - Apr 2024Product Strategy Consultant
Jan 2022 - May 2022

Scriptology
Apr 2024 - nowDirector, Clinical Product StrategyScriptology is a tech-enabled provider of ambulatory clinical pharmacy services specializing in CMM (comprehensive medication management). We are leveraging technology and clinical expertise to build the most efficient and effective CMM service on the market in order to improve medication adherence, patient outcomes, patient experience, and clinician well-being while reducing the total cost of care.
Licenses & Certifications

Pharmacy Leadership Institute
ASHP and Boston UniversityJul 2019- View certificate

SQL Essential Training
LinkedInDec 2021 - View certificate

Become a SQL Developer
LinkedInDec 2021 - View certificate

Certified Scrum Product Owner® (CSPO®)
Scrum AllianceMay 2022 - View certificate

Cultivating Cultural Competence and Inclusion
LinkedInAug 2021 - View certificate

SQL: Data Reporting and Analysis
LinkedInDec 2021 - View certificate

Diversity, Inclusion, and Belonging
LinkedInAug 2021 - View certificate

Programming Foundations: Databases
LinkedInDec 2021 - View certificate

ZoomInfo Certification for Marketing
ZoomInfoFeb 2022 - View certificate

Python for Managers
Columbia Business SchoolApr 2021 
Data Science with SQL and Tableau
Cornell UniversityJun 2021
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