Deepak Kanchuparty

Experience

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  JioMart Partner

  Dec 2018 - Dec 2020

  Sales Associate

  JioMart:JioMart is a pioneering e-commerce platform that's redefining the way India shops for everyday essentials. We are committed to delivering quality products and convenience to millions of households across the nation, all while empowering local businesses.Position Overview:As a Sales Associate at JioMart Partner, I play a pivotal role in driving our mission to connect local businesses with their communities. My responsibilities involve building and nurturing relationships with customers, ensuring their satisfaction, and contributing to the growth and success of JioMart Partner.Key Responsibilities:Customer Engagement:Develop and maintain strong, lasting relationships with customers within my assigned territory.Understand customer needs and preferences, offering personalized solutions and recommendations.Product Knowledge:Possess an in-depth understanding of the products offered by JioMart Partner.Educate customers about product features and benefits.Sales Targets:Meet and exceed monthly and quarterly sales targets.Consistently achieve and maintain high conversion rates.Inventory Management:Monitor and manage inventory levels to ensure product availability and freshness.Coordinate with the supply chain team to optimize stock levels.Order Fulfillment:Process customer orders accurately and efficiently.Ensure on-time delivery and customer satisfaction.Market Insights:Stay updated on industry trends, competitor offerings, and local market conditions.Provide feedback to the management team to enhance our product and service offerings. Show less

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  Simplilearn

  Dec 2020 - Oct 2022

  Account Manager

  Simplilearn:Simplilearn is a leading online learning platform that provides industry-relevant training and certification programs to professionals and organizations worldwide. We are dedicated to empowering individuals and companies with the skills they need to excel in their careers and stay competitive in the ever-evolving business landscape.Position Overview:As an Account Manager in our Sales team, you will play a pivotal role in driving revenue growth and building strong client relationships. You will be responsible for identifying new business opportunities, nurturing existing accounts, and ensuring customer satisfaction through exceptional service.Key Responsibilities:Sales Growth:Identify and pursue new sales opportunities within assigned accounts.Meet and exceed monthly, quarterly, and annual sales targets.Develop and maintain a deep understanding of Simplilearn's product offerings and their benefits to clients.Account Management:Build and maintain strong, long-lasting client relationships.Understand client needs and tailor solutions to meet those needs effectively.Act as the main point of contact for clients and provide exceptional customer service.Pipeline Management:Maintain a well-organized sales pipeline and update CRM systems regularly.Collaborate with cross-functional teams to ensure successful project implementation and client satisfaction.Market Research:Stay updated on industry trends and competitor offerings.Provide market feedback to the product development team to help improve our offerings.Reporting:Prepare and present sales reports and forecasts to the management team.Analyze sales data to identify trends and opportunities for improvement. Show less

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  Reliance Retail

  Nov 2022 - Mar 2024

  Senior Key Account Manager

  Responsibilities:Managed and nurtured key accounts within the Bengaluru North region, ensuring customer satisfaction and retention.Developed and implemented strategic plans to meet sales targets and expand market share.Acted as the primary point of contact for major clients, handling their needs, concerns, and requests with efficiency and professionalism.Conducted regular market analysis to stay updated on industry trends, competitor activities, and customer preferences.Collaborated with cross-functional teams including marketing, supply chain, and product development to ensure seamless service delivery and product availability.Led negotiations and closed high-value deals, contributing significantly to revenue growth.Monitored and reported on sales performance, identifying areas for improvement and implementing corrective measures.Organized and conducted training sessions for team members to enhance their sales skills and product knowledge.Participated in industry events, trade shows, and conferences to network and promote the company’s brand.Achievements:Successfully increased key account sales by 125% over the tenure, surpassing the sales targets consistently.Implemented a customer feedback system that improved client satisfaction scores by 150%.Recognized as the top-performing Key Accounts Manager in the region for two consecutive quarters. Show less

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  UNext Learning

  Dec 2022 - Nov 2023

  Assistant Manager

  UNext Learning:UNext Learning is a dynamic and innovative education technology company committed to transforming the way people learn and develop. We offer cutting-edge educational programs that empower individuals and organizations to reach their full potential.Position Overview:As an Assistant Manager in Sales at UNext Learning, you will be a crucial part of our sales team, driving revenue growth and ensuring exceptional customer experiences. You will work closely with the sales leadership team to execute sales strategies and contribute to the achievement of our sales objectives.Key Responsibilities:Sales Strategy Execution:Collaborate with the sales leadership team to develop and implement effective sales strategies.Execute sales plans to achieve and exceed sales targets.Client Relationship Management:Build and maintain strong client relationships, understanding their needs and providing tailored solutions.Act as a trusted advisor to clients, ensuring their long-term satisfaction and success.Sales Pipeline Management:Manage and maintain a well-organized sales pipeline.Continuously update CRM systems with accurate and current information.Team Collaboration:Work closely with cross-functional teams, including marketing and product development, to ensure the successful delivery of products and services. Show less