Abdul Rahman Bayoozar B K

Experience

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  PurpleNode network and solutions pvt ltd

  Apr 2016 - Dec 2018

  Network Operations Center Engineer

  worked as a network engineer for a dedicated team, monitoring alarms, do the basictroubleshooting and raise ticket accordingly. Well experienced in handling monitoring toolsand also in incident management.Roles & Responsibilities- Working as a part of the Dedicated Network Monitoring Team which is responsible toreport faults and fix the fault within defined SLA for Real time Network.-Hands on experience in Network Management tools like Service now, Cramer,putty,telnet/SSH.-managing firewall operations.-Troubleshooting all critical issues related to our project by providing L1 support.-Handles issues related to Routers, switches and protocols.-Notifying the customer and internal stakeholders of the fault and the impact to the network.-Raising the Proactive Tickets as per the requirement.-Health checkups and monitoring of Recorders and servers.-Support and troubleshoot for Managed enterprise network of customers. Show less

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  Bits Secure I.T Infrastructure LLC

  Sept 2019 - Aug 2022

  • Network Security Engineer

    Apr 2021 - Aug 2022

  • Network Support Engineer

    Sept 2019 - Apr 2021
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  Farnek Services LLC

  Aug 2022 - now

  Information Security Engineer