Secretta Clarke

Experience

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  Vibes and Pressure

  Jan 2007 - Nov 2012

  Live Music Events Coordinator

  Organized social events, which facilitated the use of live musicians, film and imagery and live debates• Updated blog sites and social forums• Raised Funds for other social projects• Booked, Musicians, Speakers, Photographers, Film Crew, Graphic Designers, Graffiti Artists, DJ’s and Hosts• Created and sold merchandise for the brand• Updated web pages• Took deposits and bookings• Organized catering• Hosted company meetings• Liaised with Venue Owners• Undertook administrative duties• drafted business plans and proposals• Brainstormed and presented creative ideas for new events and projects• Booked sound engineers, music equipment and DJ equipment• Booked venues• Sought out new business opportunities• Booked security• Compiled mailing list data Show less

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  Unstable Promotions

  Mar 2008 - Jun 2011

  Events Coordinator

  • Booked Transport and Accommodation • Liaised with designers for Artwork • Marketed events • Organized Pre Launch shows • Researched Press Links • Guest list management • Compiled Press Releases • Website content management • Updated Social Forums, such as Facebook and Twitter• Implemented Marketing Campaigns • Booked musicians, hosts, photographers, film crew and sound engineers • Liaised with Management companies and venue owners • Managed Artist contracts, ensuring specifications were reasonable, within budget and that all conditions could be met by all parties involved • Booked appropriate venues and transportation • Implemented various marketing concepts and traditional theories • Promoted a brand, through events and ensured brand standards were continuously met• Contributed to the sale of tickets and merchandise and the payment of individuals• Trained team members and briefed them prior to the event, on their role and responsibilities• Booked relevant Sound Equipment, dependent on the technical specifications provided by musicians• Booked artists for stages in Festivals• Stage Management • Hosted• Liaised with Web Designers, Designers, Agents, Senior Management, Trainee’s Photographers, and Film Crew Show less

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  Reed - Axis Security

  Jun 2012 - Jul 2012

  Human Resources Administrator

  During a 6-week placement, my responsibilities comprised answering incoming calls and directing them to the appropriate departments. I engaged in data input, filing, and archiving, undertaking various administrative tasks as required by different departments. This included letter writing, handling postal duties, and welcoming clients during meetings. Additionally, I managed logistical aspects such as ordering taxis and catering as necessary.

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  Mitchells & Butlers

  Jul 2012 - Sept 2013

  Assistant Manager

  • Managed a team of 20-30 staff• Provided food & drink service• Event management• Ordered stock and supplies• Undertook building management and repairs• Payroll• Daily cash reconciliation• Updated financial spreadsheets and updated and reviewed profit and loss sheets• Managed and maintained kitchen and bar due diligence records• Maintained staff files• Implemented Health and Safety procedures and practices• Inducted and trained Staff• Organized assessment days at district level• Answered incoming calls and customer queries.• Responded to email queries• Diary management• Organized staff rotas• Held staff meetings and buzz sessions• Stock take Show less

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  Self-employed

  Sept 2013 - Dec 2014

  Event Manager

  • Organized club night events.• Updated content on marketing sites • Took deposits and bookings• Liaised with Venue management • Undertook administrative duties – created guestlists and booking documents, responded to customer enquiries, compiled mailing list data, banking. • Sought out new business opportunities • Liaised with security

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  Love Success Plc

  Jul 2014 - Dec 2014

  Administrative Assistant

  Work placement at City Lit as a temporary administrative assistant:Duties included: • Generating course posters• Sending targeted promotional emails to students • Setting up ticket links for theatre shows via Eventbrite• Generating termly student newsletters• Event promotion• Box office • Generating course progression guides for students to view • Compiling and analysing attendance data from student shows • Register progressions• Data input • Answering incoming calls and redirecting calls when necessary Show less

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  City Lit

  Dec 2014 - Jan 2022

  Within this role I work alongside key stakeholders, inclusive of, Head of school, Heads of Programme, Finance, HR business partners, IT, Quality and fellow Operation Managers.My duties are inclusive of the below:- Teaching allocation and programme planning: Review all the teaching schedules to ensure that there are no teaching gaps- Liaison with tutors: Act as the point of contact for tutors with regards to teaching allocation, sickness reporting and cover needs.- Course support: Ensure the delivery of a first class support for all teaching, including management of room allocation, IT and equipment needs and administrative support. Responsible for the management of room utilisation and quality of room/facilities.- System management: Responsible for the management of all systems within the School ensuring that these are kept updated.- Budget management: With Head of School responsible for the management of the department budget, ensuring the team processes all invoices, expenses and credit card expenditure.- Administration management: Ensuring that the team provides support to the day to day management of the courses/curriculum.- Programme development: Work with the relevant teams in reviewing, recommending and implementing changes to the non-academic content of the programmes.- Student liaison and advice: Working across the College to provide appropriate levels of pastoral support and guidance to students.- Contract management: Manage all external contracts.- Curriculum planning process: Lead on annual curriculum planning process.- Quality: Work with the relevant departments, including Quality to ensure the student experience is at the heart of what we offer as a college and ensure compliance as required for external regulators. - Talent management and team development: Motivate, develop and lead a team. Show less Duties include:Administration • Support the head of programme where needed• Register progressions• Generate teaching contracts for all part time tutors• Timetabling and data inputting for both main and summer school programmes• Submit leaver paperwork for leavers• Assist new tutors and models with starter paperwork• Student and staff enquiries• Answering incoming calls and redirecting calls when necessary• Room bookings• Database management • Record and produce minutes for meetingsMarketing I work one day a week within the marketing team, duties below:• Sending targeted promotional emails to students • Sourcing and posting content for the blog page • Sourcing and editing pictures for course pages and letterheads / banners• Assisted in the organisation and promotion of the departments first open day • Setting up ticket links for exhibitions via Eventbrite• Compiling and analysing attendance data from student shows Show less

  • School Operations Manager

    Apr 2017 - Jan 2022

  • Administrative Assistant

    Dec 2014 - Apr 2017
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  Ark

  Feb 2022 - Aug 2024

  Operations Manager

  HR & Payroll· Lead on the day to day HR service provision· Manage the HR Information System and payroll information· First point of contact support on all Ark HR policies, processes and system queries· Produce a range of HR letters and correspondence (e.g. variation to contract letters, maternity, holiday entitlement) Supporting with Disciplinary, Grievance, Capability and Appeal processesRecruitment and Selection · Co-ordinate the full recruitment processes across the academy, including; vacancy request approvals, effective utilisation of the Ark Recruitment System, candidate screening, interview scheduling/preparation and hiring outcome processes. Administration & Reception· Line manage the office team in managing all aspects of reception and administration responsibilities. · Work with the administrator and receptionist to ensure the pupil admissions process, including but not limited to; maintaining relevant databases, providing timely reports, supporting pupil induction and completing the Pupil Census.· Establish administrative systems and procedures for all departments within the academy, and to train and support staff to ensure that these systems and procedures are properly implemented.Premises Management, Security, Safety & Lettings· Work in collaboration with the Senior Premises Manger to ensure all aspects of premises management and security, including building maintenance, development of facilities, the Asset Register and health and safety are compliant · Work with the Regional Facilities Manager to manage building projects, ensuring delivery within scope, time and finance ICT· Ensure all ICT assets are security-marked and maintained, through management of the ICT service providerFinance· Work with the Finance Officer to ensure the effective implementation and operation of financial controls· A budget holder for operational areas of the budget, ensuring that spend is managed in line with approved budgets. Show less

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  Ark Soane Academy

  Sept 2024 - now

  HR Manager (Multi-Site)

  Recruitment and SelectionManage recruitment and induction processes in accordance with safer recruitment and Ark HR policies across the Academy.Ensure all pre-employment checks, including right to work checks, are carried out in line with safer recruitment guidance, and that the Single Central Record is accurate and up to date at all times.Provide a meaningful induction and probation process for all new starters.Employee Relations, Policies and ProceduresProvide advice and guidance on the implementation of Ark HR policies and procedures, liaising with the central HR team as required.Advise on employee relations issues; Support with workforce planning across the academy.Implement /support staff wellbeing initiatives.Support employee engagement initiatives.Data Management and Reporting Manage the HR Information System (BROMCOM), ensuring electronic employee records are accurate.Maintain an accurate Single Central Register (SCR), keeping up to date with legislation, in accordance with current Ofsted requirements.Co-ordinate the School Workforce Census annual return. Performance Management, Appraisal and Staff TrainingSupport line managers and co-ordinate and monitor the completions of probation andperformance management processes.Develop and maintain a staff training record of statutory training.ComplianceEnsure compliance with current employment law, HR best practice and Ark HR policies and procedures.Oversee absence management, including reporting and recording processes.Payroll and pension administration General HR AdministrationLead a team of admin support to:Maintain an accurate electronic filing system for personnel records.Process staff changes, staff leaving documentation and arrange exit interviews.Monitor the use of fixed term contracts and ensure that issues are followed up. Assist and support on HR projects.Work with Regional People Business Partner, Ark Central and other academies in the Ark network. Show less