
Rohit Gupta
Noc engineer

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Skills
TelecommunicationsBssGsm3gCdmaVendor managementContract managementScmSoftware configuration managementMarketing researchCommunicationManagementTeam leadershipBusiness developmentTeam managementProduct developmentTroubleshootingWirelessTestingNetworkingLeadershipElectronicsManufacturingNew business developmentNegotiationProduct managementTransmissionMicrowaveRfPre salesProject planningBusiness strategyProject managementSalesOperations managementSales managementEngineeringCrmKey account managementCustomer serviceStrategic planningSourcingStrategyService deliverySupply chain managementAutomationCBusiness planningMarket researchManaged servicesAbout me
I have excellent track record of successful project implementations and is highly analytical, results oriented, rapid adaptation to new environments and technologies. I possess excellent troubleshooting and problem solving skills. My friendly personality makes me a real team mentor.
Education

M.i.t , ujjain
2006 - 2010Be electrical & electronics engineeringactivities and societies: games

Kalidas montesory school
1990 - 2004Pcm pcmactivities and societies: games

Rajiv Gandhi Prodyogiki Vishwavidyalaya
2006 - 2010Be electrical electronicsactivities and societies: games
Experience

Working with gtl ltd
Jun 2010 - Sept 2011Noc engineerroles and responsibilities: handling power related issue issue of telecom site.live alarm monitoring & on receiving the complaints from the customer, issuing trouble tickets for the alarms, complaints & faults received at our end.immediate escalation of those complaints to concern cluster engineer & technician through phone calls & sms.all the actions/feedbacks are being captured in the ticket for that particular fault or compliant received from the customer. this will be used for cluster engineer & circle manager to understand at what stage the fault is. in case technician & cluster engineer cannot resolve the fault then after taking the status of site, we instruct them to resolve the fault with in sla (service level agreement).after resolving a fault or an alarm at site, we confirms with customer omcr.on confirmation of fault resolution from customer omcr, ticket is closed. preparing daily progress report, daily fault report & pm report to send it to circle managers.works on bmc remedy7.1 for trouble tickets & powertech automation solution (remote monitoring system) for continuous alarms monitoring.working at m 2000 and citrix software for live alarm monitoring.trouble shooting the fault generated on site and advising him to resolve the fault as soon as possible. show less

Working with v tech communications
Oct 2011 - Sept 2013Business development executivetargeting potential corporate customers for new business. understanding the customer requirements and get them full filled as per their requirement. developing and maintaining relationships with customers. responsible for market survey after regular interval to understand the market demand & changes. advising on forthcoming product developments and discussing special promotions. reviewing our own sales performance, aiming to meet or exceed targets. making accurate, rapid cost calculations, and providing customers with quotations. attending team meeting and sharing best practice with colleagues. manage and improve company’s sales and purchase.roles and responsibilities: arranging meetings with potential corporate customers to prospect for new business.listening to customer requirements and presenting appropriately to make a sale.developing and maintaining relationships with customers in person, and via telephone calls and emails.negotiating the terms of an agreement and closing sales.gathering market and customer information.challenging any objections with a view to getting the customer to buy.advising on forthcoming product developments and discussing special promotions.reviewing your own sales performance, aiming to meet or exceed targets.gaining a clear understanding of customers' businesses and requirements. making accurate, rapid cost calculations, and providing customers with quotations.attending team meeting and sharing best practice with colleagues. show less

HIOKI INDIA PVT. LTD
Oct 2013 - Oct 2019working as part of an national sales team, responsible for developed eastern & western part of india as the key territory. the purpose of the role is to plan and implement sales and marketing activities with country distributors, and to coordinate and execute key account strategy. the individual will be required to travel 60% of their time, to develop and understand markets in the territories. find suitable distributors and set up the distribution model. the roll will report directly to the director. primary responsibilities:• building mind share and driving growth across the product distribution landscape in developed india.• execution of key account strategy through the distribution channel and reporting progress monthly to director.• expanding new / uncovered region in developed india for hioki t&m scope.• execution of the distributor integration plan.• channel partner score-carding (segmentation & focus on strategic distributors).• implementation of funnel management processes & forecasting.• distribution channel marketing campaigns (demand generation) to drive growth.• work with national marketing on distribution channel training needs. 1. responsible for achieving the regional sales target2. deliver growth via a direct sales approach at key account customers.3. lead the development of the distribution development within region.4. drive results through effective marketing show less • responsible for entire sales operation of gujarat, odisha, west bengal , jharakhand and north east region. •conceptualizing the technical requirements of the project, organization and planning. major government, airport authority of india, power grid corporation of india, state electricity board, nalco, hindalco, ntpc and many more government customers.• executing various projects of power quality, hi-speed analog signal monitoring and on many •electrical side installation and commissioning.• studying, analyzing & determining methodology of the implementation of area application.• generate the new requirements, specifications and functional reports.• marketing to interact with brand customer and target new customer.• customer services is much important on behalf of attempting and give the proper feedback.• marketing operation is a relatively new discipline the corporate marketing.• handle the critical situation when no more option to clarifying the problem like management.• data mining operations analysis.• cold calling technical writing.• client acquisition territory sales experience.• client relations value selling.• web based reporting tools negotiation skills. show less
Manager Sales & Marketing
Aug 2013 - Oct 2019Sr. Executive Engineer
Oct 2013 - Apr 2016

Appalto Electronics Private Limited
Nov 2019 - Feb 2023Manager of salesat appalto, we are providing solutions for static and in-motion weighing since 1983. we provide automation solutions for weighing industry including designing and manufacturing hardware and software for weigh bridges (truck scales), railway scales, batch controllers, on board weighing solutions, online check weigher, belt weigher, automatic bag filling machine and other industrial applications. appalto is a sensor to a software company that designs and manufactures electronic hardware, sensors like load cells and software for embedded, mobile, and desktop applications related to industrial automation focused on weighing. with state of art production machines and designing tools, a motivated team of employees and excellent quality control, we at appalto have a strong capability to satisfy our customers to the last mile show less

Rice Lake Weighing Systems
Feb 2023 - Feb 2024Sales manager
JYOTI WEIGHING SYSTEMS LIMITED
Feb 2024 - nowSr. manager sales & marketingjyoti weighing system private limited, indore (m.p) on of thebiggest manufacturer of weighbridges and customer base in pan india.

Scientech Technologies Pvt. Ltd.
-Business Development Manager
Licenses & Certifications

3G
-
Weighing & Automation
Appalto Electronics Private LimitedJan 2020
Languages
- maMarathi
- enEnglish
- hiHindi
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