Harikumar M

Experience

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  HSBC Bank

  Jan 2007 - Nov 2008

  Data Analyst

  Manage banking data, generating reports, interact with client, involvement in day to day cheque clearing activity of the bank

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  Icube Solutions

  Dec 2008 - May 2010

  Software Test Manager

  Product development support, Testing, training, client support

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  Vitalect, Inc.

  Jun 2010 - Jan 2014

  Manager Elearning & QA

  LMS Product Testing, Content Management, Instructional Designing, training, client support .

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  Revenue Med

  Jan 2014 - Feb 2015

  LMS Specialist / Instructional Designer

  • Successfully developed and delivered learning solutions to educate the company's workforce and drive organizational performance. Worked collaboratively with multiple subject matter experts (SMEs) to effectively translate highly technical concepts into user-friendly, professional learning programs.• Implemented multiple open source Learning Management System in the company using open source LMS products with LADP & API support.• Received widespread recognition for interacting across an international level with senior manager for resources to deploy programs across the globe.• Collaborate with Team Members, SME’s, Product Managers, Trainers, and Customer Service Representatives to ensure the content of the training material is relevant and comprehensive. Show less

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  Navigant BPM (India) Pvt .Ltd.

  Mar 2015 - Sept 2017

  Elearning Specialist - Team Lead

  • Manage the entire Training activity of the company using ELearning Platform and class room sessions• Provide product training for employees as and when required• Preparation of User documents and FAQs for products.• Provide all Learning Management related support/training for Human Resources Team • New employee Induction training using Elearning platform • Instructional Designing and Course management of the LMS and manage the functionality of the LMS based on Departments. • Develop training sessions, tools, guidelines and programs for deliver to users and internal staff of the company• Manage the product functionality of the ticketing System used in the company and provide appropriate training and support for employees• Training support for Compliance Department in the company for their training sessions to employees.• Assess training needs and develop programs for new software applications or modules by discussing with SMEs• Evaluate training program, determine weaknesses and redesign areas to improve over effectiveness. Show less

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  Allianz Services India

  Sept 2017 - now

  Deputy Manager eLearnng

  manage elearning modules using Articulate Storyline