Tonya Jenkins

Tonya Jenkins

Staff Accountant

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  • Timeline

  • About me

    Management, hospitality, credit card experience, customer service experience, project experience

  • Education

    • Pellissippi State Community College

      -
      Associate of Arts and Sciences (AAS) Office Systems Technology
    • University of Phoenix

      -
      Bachelor's degree Management
  • Experience

    • Marriott Business Services

      Jan 2006 - Jan 2006
      Staff Accountant
    • Marriott International

      Aug 2008 - Feb 2015
      Manager Credit Card Operations

      Manager approximately 50 associates including 5 supervisors. Responsibility for reconciliation between hotel systems and centralized transactions repository, Credit Card Payment Applications, Chargebacks/Inquiries, and Customer Service.

    • Accenture

      Aug 2013 - Feb 2015
      BPO Delivery Lead

      Credit Card Operations and Customer Service Manager.

    • Accenture

      Oct 2015 - now
      Project Analyst
  • Licenses & Certifications

    • OPAC