Jon Bergmann

Experience

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  Royal Norwegian Air Force

  Jul 2007 - Jul 2008

  Corporal, Soldiers Main Representative

  - Base security- Team leading/leadership training- Soldier representative (70 soldiers)- Promoted to Corporal- Staff training- Safe work environment training- Attended weekly meetings with base commanders to talk about soldiers welfare- Life support training

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  Fotballshop

  Oct 2008 - Aug 2011

  Salesman

  - Sales of large variety of sports merchandize- Customer service- Order placements- Staff training- Shop temporary management- Broad knowledge about football/soccer

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  Holmenkollen Park Hotel Rica

  Oct 2009 - Apr 2010

  Front desk personell

  - Front desk- Customer service- Phone sales and booking- Hospitality- Event assistance

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  Academy of Art University

  Aug 2011 - May 2013

  Student

  Through my two years here I have learned and now master the following skills:- Video production, shooting, editing (Short form, music videos and documentaries)- Social media distribution, social media management- Music production- On camera work, presentation, proposal and sales pitch- Storytelling, writing, scripting- Team leading, organizing and reporting- Recruiting and talent scouting... And more

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  Travel Retail Norway AS

  Jun 2012 - Aug 2013

  Retail store salesman

  - Sales of duty free merchandize- Customer service and hospitality- Wine and liqueur knowledge

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  Ullevaal Business Class

  Sept 2013 - Oct 2013

  Kurs- og konferansevert

  Preperation of conference facilities and reseptionist duties.

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  DFDS

  Jan 2014 - Feb 2018

  DFDS is Northern Europe's largest shipping and logistics company. I worked in the Seaways branch providing conferences, team building, kick off and other business related cruises to Copenhagen from Oslo. Between March 2015 and January 2018, I served as a Key Account Manager, handling large and medium sized contracts B2B in both the public and the private sector. My job was to be the main contact point to some of DFDS's biggest clients and build strong relationships with decision makers. My work contained customer meetings, renewing contracts and presenting contract agreements to new customers, writing offers and following up to close deals. The most important element to this job was building long-term customer relations and expanding my network. Success criterias was to be where my customers were, often joining many of them on conference cruises to Copenhagen almost every month. Show less This was my first job for DFDS, as an Account Manager in the Norwegian SMB market. My work contained warm and cold phone calls, customer meetings and maintaining customer relations, writing and following up offers. The first year at DFDS, I spent planning and organizing the portfolio. There was a lot of work regarding the best practice on how to reach as many as possible, and how to be effective. And today, in the hands of my colleagues, it is a very high profiting portfolio that gives DFDS a lot of good business and new satisfied customers every week. Show less

  • Key Account Manager

    Mar 2015 - Feb 2018

  • Account Manager

    Jan 2014 - Feb 2015
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  American Express Global Business Travel

  Mar 2018 - Jul 2019

  Client General Manager

  American Express Global Business Travel (GBT) is a joint-venture global provider of integrated corporate travel technology solutions. An industry-leading cloud platform and mobile solutions provides customers with proprietary door-to-door online booking tools (OBT) and suite of traveler-centric online and digital services. The highly-interactive platform drives high adoption rates and provides rich content, easy-to-understand budget information and policy alignment. As a Client General Manager, I took care of some of our most valuable customers, to ensure they experienced great service and had full control of their travel activity, costs and history. Networking and relationship building was a big part of my work, and being passionate about business travel was a good combination for understanding what is important for everyone where travel is part of their work life. I found my motivation in personal development and the opportunity to learn new things every week, and of course seeing a satisfied customer where trust and confidence in me as their contact was highly present. I achieved this by:• Strong Relationship Management skills and experience• Positive presence, spreading energy and motivation to those around me• Good listening ability, understanding and identifying needs and proactively present solutions• Being creative and curious in finding new ways to be successful• Understanding IT and interested in technology solutions• Fluent knowledge in Norwegian and English, as our company language was EnglishMy time at GBT was cut short as I decided to move to my hometown Kristiansand. Show less

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  Dyreparken

  Jul 2019 - Sept 2021

  Sales Manager

  Kristiansand Dyrepark, in Norwegian reffered to as "Dyreparken", is one of the largest brands in Norway as well as the largest tourist destination in the country during the summer, with one million visitors a year. My role as Sales Manager was to ensure we were able to keep open all year by providing events and conferences throughout the year, and experienced a positive sales period until Covid-19 cancelled everything. In May 2020 I was adopted by the Entertainment department, and from that point in time was part of the daily maintainance and planning of the peak seasons, doing everything from building, fixing and maintaining the facilities and also been a point of contact between actors and the different departments in the park. This was an incredibly fun period figuring out how to ensure how to keep the park open during a pandemic in a safe and operational way. I was part of two Covid seasons where we still managed to break records and be a positive break for families during the pandemic, without any major outbreaks of the virus. I will always hold Dyreparken and its staff high, and I am proud to have been a part of a special time in its history. Show less

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  Qvisten Animation AS

  Sept 2020 - Jul 2021

  Production Coordinator

  During the production of a new animated movie in a cooperation between Kristiansand Dyrepark and Qvisten Animation I worked as their Production Coordinator in charge of the studio facilities and coordination of practicalities, and also as Studio Manager. This position was combined with my position in Kristiansand Dyrepark, spending about 60% of my time in this period for Qvisten Animation.

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  Toyota Sør

  Sept 2021 - Feb 2022

  Sales B2B

  Briefly worked with B2B sales for Toyota, before getting pulled back into the travel industry.

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  Holland Norway Lines

  Feb 2022 - Sept 2023

  Sales Manager - Travel

  I am responsible for all sales in the passenger market in Norway, from business groups, tour busses and the private segment. We sail from Kristiansand to Eemshaven in Holland every Wednesday, Friday and Sunday afternoon, with arrival in Holland the following morning, connecting Norway to the center of Europe.

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  Nordic Arena Nettverk Sør

  Sept 2023 - Sept 2024

  Salgskonsulent

  I regionens beste møteplass for ledere i privat næringsliv bidro jeg til å introdusere konseptet for nye medlemmer som var interessert i å møte andre beslutningstakere i regionen for å bygge relasjoner og kjøpe/selge internt i nettverket.

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  Iteam

  Oct 2023 - now

  Kundeansvarlig

  Vi leverer globale løsninger lokalt. Smarte, moderne og sikre tjenester for å effektivisere driften og sikre data og få tilgang på hjelp når du trenger det. Min rolle er å ta vare på våre eksisterende kunder, og samtidig søke nye muligheter i markedet.