
Isabel Alexandra Albuquerque
Administrator, Receptionist and Secretary

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About me
Developing a New Project
Education

IFICT - Instituto de Formação, Investigação e Criação Teatral
1987 - 1988Technical European Course Scenery Technician & Performances and Shows ProdutionProduction of a Classical Musical RecitalMusician Carlos GutkinAttendance of José de Azeredo PerdigãoFinal Year Project of all the students

Escola Secundária da Cidade Universitária (Lisbon)
1986 - 1987High School - 12th Grade History, Philosophy and EnglishActivities and Societies: Cultural Association and Radio Information

Universidade Lusófona - Centro Universitário Lisboa
2023 - 2024Postgraduate Degree Risks Intervention and Promotion of InclusionContemporary societies are agitated in the face of risky situations and behaviors, which cover all socioeconomic and cultural segments, also affecting different age groups. These are phenomena that have shown persistence (e.g. addictive behaviors, violence, in various forms, from family to bullying, failure, and school dropout), with varying levels of severity.

Universidade Lusíada de Lisboa
1988 - 1994Licentiate degree International RelationsActivities and Societies: Academic Association of the University (AAUL) - In charge of Cultural Area for 2 years 1989 – Lisbon Academic Week - worked as reporter for Lisbon Universities Association (AAL)

Colégio do Sagrado Coração de Maria - Lisboa
1978 - 1985High School - 11th Grade Humanities
Experience

LUGAR DA FOTOGRAFIA
Mar 1993 - May 1994Administrator, Receptionist and SecretaryAdministrative Work

Tranquilidade
Apr 1995 - Sept 1998Administrator and Secretary at Financial DepartmentPortuguese Life Insurance Company. Main responsibilities:o Accounting for Pension Funds and elaborating official maps to be delivered every 3 months at the Portuguese Insurance Institute;o At Insurance Production Department – dealing with life insurance Claims;o Payment to suppliers;o Secretary to Financial Manager.

CATERMAR (Angola) Cash & Carry, Lda.
Jan 1999 - Jul 2000Purchasing and Logistics Imports TechnicianImports of goods to Angola. Main responsibilities:o Contact foreign suppliers (Belgian, Dutch, English, French, Irish, Portuguese & South African);o Negotiate prices;o Place orders with suppliers;o Inspect and license all merchandise;o Book transports with international shipping companies;o Secretary to the Deputy General Manager

CATERMAR, S.A.
Jun 2001 - Nov 2003Purchasing and Exports Logistics TechnicianSame as described hereunder, plus management of weekly air cargo of fresh goods from Portugal and South Africa to Angola.

Grupo Sumol
Nov 2003 - Jan 2006o Customer support and management of orders and claimso Exports warehouses stock managemento Production requests to the factories and rolling forecastso Control of customers Letters of Credit and Restitutuions to Exports - INGA Bureaucratic procedures concerning SUMOL exports to different countries in Africa, Europe, North America, and Far East:o Customs deliverance;o Bookings with the international shipping companies;o Contract road transport to the European Union countries.
Exports Logistics Manager
May 2004 - Jan 2006Exports Administrator
Nov 2003 - Apr 2004

JLP Engineering Solutions
Jan 2009 - Dec 2011International Logistics Coordinator & Facilities ManagerTelecommunications Engineering and Manpower company, mainly directed to the oil businessMain responsibilities:o Negotiate Air and Ocean Freight Transportationo Managing office and cantina, making sure that everyone had everything necessary to feel and produce better. Organization of events and helping with manpower travelo Imports Customs Clearance processo Also in charge of coordinating the Administrative area of the Engineering Department, including Customers Support and invoicing Show less

RE/MAX - GRUPO G4
Oct 2013 - Dec 2020Real Estate Agent - LisbonAWARD-WINNING AGENT at a national level by the excellent results obtainedHelping clients through the process of real estate transactions, putting buyers and sellers together, and acting on their behalf to close deals.

Self-employed
Feb 2021 - nowDeveloping a new Project
I HAVE THE POWER
Jul 2021 - Jan 2022IHTP Personal Excellence ConsultantDream, Learn, ImpactBetter People get Better Results

Teleperformance
Jun 2022 - Jun 2023Customer Service Representative - Facebook Customer Delight - English MarketFacebook customer support to clients from SME's - English Market
Licenses & Certifications

Personal Excellence Consultant Certification
I HAVE THE POWERJul 2021
Certified Professional Trainers Course CCP Nº F609745/2013
Escola Profissional do MontijoFeb 2021
Insurance Management Course
APS | Associação Portuguesa de SeguradoresJun 1998
CIPS - Certified International Property Specialist & Realtor´s Ethical Code
National Association of REALTORS®Jul 2020
International Trading & Customary Law
Luanda International SchoolJul 2010
Languages
- enEnglish
- frFrench
- geGerman
- spSpanish
- poPortuguese
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