Sudhanshu Rout

Experience

• 

  Radisson Blu Plaza Delhi

  May 2011 - Nov 2011

  Industrial Trainee
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  Hilton Bangalore Embassy GolfLinks

  Jul 2013 - Oct 2018

  • food and beverage executive Hilton Hotels Worldwide

    May 2015 - Oct 2018

  • Food And Beverage Assistant

    Jul 2013 - May 2015
• 

  Pullman-Novotel New Delhi Aerocity

  Jul 2019 - Dec 2021

  Food and Beverage Executive

  Effectively manage the restaurant in the absence of the Restaurant Manager.• Manage operations with passion, integrity, and knowledge while promoting the culture and values of the company.• Implement new procedures by developing plans and instructing staff .• Provide direction to staff to achieve restaurant goals .• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement .• Provide coaching and feedback to managers and staff and assess performance on and ongoing basis .• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations .• Solicit guest feedback to understand the needs and wants of customers .• Train and coach staff on guest services principles and practices .• Follow the Silo Restaurant policies and procedures, including those for cash handing and safety/security .• Monitor and maintain the Micros POS System .• Assist in new menu implementation .• Develop and implement creative solutions to areas of improvement .• Assist in conducting staff and daily pre-shift meetings .• Assist in any areas of the restaurant when staffing constraints require. • Identify employee weaknesses and retrain as necessary . Show less

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  JW Marriott

  Dec 2021 - Aug 2024

  Solicit guest feedback to understand the needs and wants of customers .• Train and coach staff on guest services principles and practices .• Follow the Silo Restaurant policies and procedures, including those for cash handing and safety/security .• Monitor and maintain the Micros POS System .• Assist in new menu implementation .• Develop and implement creative solutions to areas of improvement .• Assist in conducting staff and daily pre-shift meetings .• Assist in any areas of the restaurant when staffing constraints require. • Identify employee weaknesses and retrain as necessary . Show less

  • Assistant Manager - Food & Beverage

    Mar 2023 - Aug 2024

  • Banquets and Events

    Dec 2021 - Mar 2023
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  JW MARRIOTT NEW DELHI

  Aug 2024 - now

  Event Manager