Chasity Moody

Experience

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  University of Georgia - Family and Consumer Sciences

  Jan 1999 - Jan 2007

  IT Lab & Resource Manager

  Managed three computer labs and 16 technology classrooms across multiple buildings. Provided IT support for students, faculty, and staff. Designed, implemented, and taught computer software training workshops and created all training documentation and presentations. Developed and executed IT training workshops. Taught variety of audiences how to use different types of hardware as well as custom software (i.e., AutoCAD, Foodtrak). Planned, implemented, distributed, and maintained handbooks and user guidelines.- Conducted a seminar every semester on the best way to defend a dissertation by using PowerPoint- Taught a two-week seminar every summer to show cafeteria workers how to improve nutrition in Georgia’spublic schools while staying within the school system budget- Wrote the Computer Services Annual Report, which was used as a tool to increase funding each fiscal year Show less

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  University of Georgia

  Jan 2007 - Jan 2010

  Associate Web Developer

  Maintained an enterprise level website for the Terry College of Business using CMS and CRM tools. Managed the College's digital newsletter. Organized, planned, and executed HTML email campaigns for Terry College of Business.

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  DigitalSherpa

  Jan 2010 - Jan 2013

  Developed documentation and training (client contact protocols and internal training processes) for account managers and content providers for DigitalSherpa. Onboarded new clients, nurtured customer relationships, and worked with clients to identify and resolve issues. Provided blog content, social media posts, and other promotional items for apartment communities.- Created more than seven blog and social media posts per week for apartment communities and small to medium businesses- Moderated social media interaction for apartment communities and small to medium businesses- Promoted after a year based on improvements to content strategy processes Show less

  • Account Management Supervisor

    Jan 2011 - Jan 2013

  • Senior Online Content Manager

    Jan 2010 - Jan 2011
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  Digital Insight

  Jan 2013 - Jan 2017

  Web Project Manager, Sr. Analyst

  Worked with financial institutions to implement and launch custom mobile responsive websites and mobile applications. Managed a 15 – 25 financial institution clients. Led project meetings, provided status updates, and acted as the liaison between the clients and developer teams. - Launched five different financial institution websites within three months- Streamlined content creation and submission by implementing a new company tool (GatherContent)

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  Self-Employed

  Jan 2016 - now

  Freelance Writer, Editor, and Web Developer

  Work with small and medium businesses to create custom responsive websites. Develop websites and blogs using HTML, CSS, JavaScript, and WordPress. Advise clients on content, SEO, and social media best practices.

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  Genesis Digital, LLC

  Jul 2018 - Oct 2020

  • Client Onboarding and Relationship Specialist

    Sept 2019 - Oct 2020

  • Customer Success Agent for Kartra at Genesis Digital

    Jul 2018 - Oct 2020
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  Aquifer

  Nov 2020 - Apr 2024

  Customer Success Specialist
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  AO Globe Life

  Feb 2024 - now

  Veteran's Benefits Representative