Sudha R.

Experience

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  Axis Bank

  Jan 2007 - Aug 2010

  Project Manage - Core Banking

  • To Develop project scope, goals and objectives, success criteria, assumptions, and team membership through rigorous analytical processes in collaboration with project sponsor(s). Negotiate and define scope of services provided to teams. Ensure effective project planning. Design communication strategies for project progress.• Provide project guidance to operational project leaders and sponsors. Analyze projects by vice presidents or department leaders to assess organizational potential and strategic alignment. Participate in organizational Committees and Councils as assigned (member or support staff).• Collaborate with others to develop and execute redesign and performance improvement models. Identify strengths and weakness of teams and learning opportunities for individuals and teams. Develop approaches to quantify and report on key performance measures in all improvement work.• Provide training in project management and performance improvement. Mentor team leaders and teams.• Partner with sponsors and team leaders to strategize team project plans. Ensure equal participation by team members, providing feedback to all levels of the team. Facilitate alignment of goals across the organization. Actively seek information from all customers. Identify sources of data for teams, including internal and external benchmarking information.• Facilitate the documentation of process flows (current/future state). Design data collection methods and data analyses to support team efforts Show less

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  YES BANK

  Sept 2010 - Oct 2013

  Business Service Partner

  • Responsible for the project execution of Core Banking Software implementation projects across a complex landscape• Responsible to oversee team leads to create and execute a project schedule and coordinate resource activities across the functional, development, business, training and basis teams for delivery• Responsible to prioritize work across multiple workstreams to coordinate delivery within allotted project timelines.• Responsible for budget management including the identification of estimates and contract management activities related to the overall delivery - scope management and coordinating appropriation requests.• Responsible for "people management" on the project including schedules, responsibilities, and interim assessments of progress• Manage project change in accordance with the change management plan to control scope, quality, schedule, cost, and contracts Show less

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  Self-employed

  Oct 2013 - May 2021

  Founder iconnectHR

  • Agile Project Plan and implementation of AI- HR recruiting Software.• Agile Charter, Backlog, user stories.• Manage and execute Risk Analysis. • Agile estimation on a project, release and sprint level• Iteration Planning, Wireframe, Prototype• Manage Detailed WBS, Process Mapping, Implementation Plan.• UAT cases Planning, Acceptance Testing, Change Management and Data Migration planning.

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  CIMB Singapore

  Jun 2021 - Oct 2021

  Project Delivery Manager

  - Responsible for End to end Delivery of RPA Projects- Direct and manage day - to -day project activities to ensure deliverables and work products are aligned with business requirements and design documents- Work with Group Strategic Procurement (GSP) to prepare the necessary documents for procurement of project related goods and services- Work with vendors to document mutually agreed scope in Statement of Work (SOW)- Finalise project schdule/timeline with input from respective parties- Chair PWC meetings to report project status, risks & issues- Identify point of contact for escalation of issues, risks, project status reporting and decision making- Track deliverables and archive the project artefacts for future reference/ audit purposes- Monitor project constantly to ascertain any potential risks, issues and /or changes to the project scope, schedule, cost and etc.- Manage project stakeholders to ensure their involvement during the course of the project.- Ensure adherence to project management guidelines and procedures.- Adhere to handover processes and coordinate handover activities with respective parties. Show less

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  DBS Bank

  Nov 2021 - now

  Product Business Analyst - Manager

  • Experience in credit card platform specifically in merchant services organisation, in tech, product or ops capabilities.• Strong knowledge on end to end Merchant Management System and various type of merchant card acceptance facilities such as POS terminal, e-Commerce, MOTO, Dynamic / Multi Currency, Instalment Payment Plan, etc.• Familiar with card schemes operations manual or guidelines related to card payment acceptance• Manage Merchant Business project performance (e.g., delivery on commitments, quality, responsiveness, reliability) and financial performance (e.g., business case) expectations.• Collaborate with CPOs and Tech BA to refine the MVP Acquiring Backlog and clarifications• Create and maintain project schedule. Actively manage all assigned resources on the project, including IT resources, business resources, external vendor(s), etc. and ensure these resources are executing their project tasks (e.g., business requirements, functional spec, use cases).• Prepare BSD timeline, scheduling and coordination in solution design with Tech BAs.• Monitor and Track number of User Stories across different versions of BSDs.• Establish and maintain appropriate relationships with Solution Development, Solution Operations and Business Sponsors and act as key focal point for assigned project-related activities.• Tracking of BSD Open Items and Periodic updates communications on BSD Review and Workshops progress• Maintain awareness and oversight of project activities through proper status reporting to ensure a timely resolution of project execution issues, including changes in scope, quality/reliability issues, and resource constraints. Responsible for project sponsor satisfaction with project delivery and functionality.• Monitor Defect Status and visibility of UAT/DR/Production. • Identify Cutover and pending improvements to be delivered Pre and Post Go-Live Show less