
Sean Galusha
Information Systems / Technical Support Intern

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About me
Software Developer at Volano
Education

Big Nerd Ranch
2013 - 2013Certificate of Completion, iOS Bootcamp iOS Development
Burke High School
2001 - 2005
University of Nebraska at Omaha
2008 - 2010BA English Language StudiesActivities and Societies: Sigma Tau Delta

University of Kansas
2007 - 2008English and Film
University of Nebraska at Omaha
2005 - 2005Computer Science
University of Nebraska-Lincoln
2006 - 2006Computer Engineering
Experience

Omaha Public Schools
Jun 2005 - Jan 2006Information Systems / Technical Support InternWorking from the Teacher Administration Center troubleshooting routers and computer labs for numerous schoolsResponsible for traveling to various schools and repairing non-responsive networking equipment

Target
Jun 2006 - Feb 2011The Guest Service Attendant is a supervisory role where I participated in assisting Cashiers and Guest Service Team Members with their questions, assisting as needed in the cash office role, and maintaining the front end while Guest Service Team Leads are not working. This was a managerial role in Target, where my focus was on developing new cashiers and guest service team members into their roles. I also worked with existing employees to maintain the best practices that had been established and retraining employees who were bottom performers. Providing guest service on the sales floorLeading the other Sales Floor team members in daily tasksReplenishment of shelf stock
Guest Service Attendant
Sept 2009 - Feb 2011Guest Service Team Lead
Jul 2008 - Sept 2009Sales Floor Team Member
Jun 2006 - Jul 2008

University of Kansas
Feb 2008 - May 2008Residence Hall Desk ClerkResponsible for notifying the police or emergency services if neededRecording messages for residents of the buildingResponsible for sorting and distributing mail to residents

Cox Communications
Feb 2011 - Oct 2011Technical Support RepresentativeAs a Technical Support Representative, it is my job to troubleshoot products with customers, answer their questions, solve billing issues, and promote our products.

Bozell
Oct 2011 - May 2019I am a portal for all questions technical. Are you having problems with something? I can either fix the problem or find a resource that can solve it. I also carry the vision that guides development of the IT infrastructure inside Bozell.
Web Developer
Apr 2015 - May 2019iOS Developer
Mar 2013 - Apr 2015IT Support / Helpdesk
Oct 2011 - Apr 2015

Volano
Jun 2019 - nowWeb Developer
Licenses & Certifications

Google UX Design Certificate
GoogleNov 2024
Certified Scrum Product Owner (CSPO)
Scrum AllianceAug 2023
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