Alex Bradatanu

Experience

• 

  Ericsson

  Apr 2021 - Sept 2021

  Production Operator
• 

  CIT Grup Srl

  Nov 2021 - Jul 2022

  IT Technician

  building pc from 0installing and configuring software'stroubleshooting hardware and software problems installing hardware and software on serverscable management

• 

  Nokia

  Jul 2022 - Jun 2025

  -Updating procedures, documentation and work instructions-Proactive alarm handling, advance troubleshooting and outage management-Troubleshooting network issues remote and with on site technician/field engineer-Ticket management-Escalation, communication, report generation and presenting for multipleavailability and performance KPI's-Providing training for new employees-Priorities and manage many open cases at onceAcquired skills and competencies:customer support, Problem solving, Critical thinking, Analytical skills, atentiondetails Show less -NOC related troubleshooting of Nokia SRAN 2G/3G/4G/5G and Huaweitechnologies;-checking and analyzing parameters and values required by internal management;-accurate notification, escalation, and completion of all tickets assigned;delivering daly rapports to specified responsible department;-creating updating and finding solution in order to successful close given tasks;-direct contact with Subco's field engineers;-creating work instruction documents;Acquired skills and competencies:technical support, Problem solving, Task Priotitization Show less

  • Network service restaurace engineer

    Feb 2025 - Jun 2025

  • Service Analyst

    Jul 2022 - Feb 2025
• 

  Salox

  Jun 2025 - now

  Computer Systems Engineer