
Karra Brown
Order Processing Specialist

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About me
Sales Operations Manager at Charlotte’s Web
Education

Metropolitan State College of Denver
2009 - 2015Bachelor of Arts (B.A.) Meeting and Event Planning
Capella University
2017 - 2018MS in Clinical Psychology Clinical Psychology Graduate
Experience

IHS Markit
Apr 2012 - May 2018Order Processing SpecialistContract Validation, Purchase Order Validation, SAP Data Entry, SalesForce.com entry & SOP document creation. Participates in various cross-team functions to offer, as well as gain, business process insight; analyzes and collaboratively develops problem-solving concepts which lead towards maximizing efficiency. Specializes in R.L. Polk & Co legacy Renewal and new contracts. Also handling of the TLAS order upload process.

Charlotte's Web
May 2018 - nowManage master data management processes related to creation, maintenance, and quality of UPC andreference data.Manage GS1/1Worldsync Item Setups and Maintenance.Manage WERCSmart Item Setups and Maintenance.Manage GS1 UPC Setups and Maintenance to ensure all items follow GS1 standards.Manage all internal and external product master information. Also ensure product master data is up-to-dateon all GDSN programs.Work as the B2B sales team operations lead with the internal new product development team on newproduct launches.Work closely with the B2B Directors of Sales to build and maintain an accurate sales plan within TPM –volume, revenue, promotions, and trade programs.Experience working accurately within TPM to be utilized as a forecasting tool as well as trade promotionmanagement.Work closely with the B2B Directors of Sales on understanding clearly upcoming customer / channelimpacts and translating that into a forecast / trade programs / promotions.PROFESSIONAL SUMMARYSKILLSWORK HISTORYMaintain an organized record of distribution expansion, retail promotional calendars etc. to enableemployee to check work and data accuracy.Participate in internal sales and demand planning meetings, and walk team through forecasting drivers /drags.Leveraging customer internal data, SPINS, IRI and / or Nielsen data to support data accuracy in customer /channel inputs.Owns Accrual Release Management with TPM/NAV and internal Finance team.Assists with Internal Support including;SOX Document Gathering/Audit Submission, and Accrual ReleaseManagement with TPM/NAV and sales team. Show less Manage master data management processes related to creation, maintenance, and quality of UPC andreference data.Work closely with the business/IT to ensure alignment of master data rules and the operations of theapplication meet all requirements.Manages Deduction Management team and manages Exceedra Deduction Team.Manage Accrual Release Management with TPM/NAV and internal Finance team.Manage with Internal Support including; NPD Meetings, SOX Document Gathering/Audit Submission,and Accrual Release Management with TPM/NAV and sales team.Manage GS1/1Worldsync Item Setups and Maintenance.Manage WERCSmart Item Setups and Maintenance.Manage GS1 UPC Setups and Maintenance to ensure all items follow GS1 standards.Manage Spec Sheets, Price Lists, Order Forms Update, and Maintenance.Demonstrated leadership skills in managing projects from concept to completion. Show less
Sales Operations Manager
Sept 2024 - nowSr TPM Analyst
Feb 2023 - Sept 2024Master Data & Deductions Manager
Jun 2020 - Feb 2023Master Data Analyst
Jan 2020 - Jun 2020National Sales Coordinator
Jan 2019 - Dec 2019Order Administrator
May 2018 - Jan 2019
Licenses & Certifications

Cvent
Honors & Awards
- Awarded to Karra BrownIHS 2015 Q3 Order Management Award IHS Markit Jun 2015
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