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Krishneel Prasad

Krishneel Prasad

Information Technology Support Specialist

Followers of Krishneel Prasad1000 followers
location of Krishneel PrasadGreater Adelaide Area

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  • Timeline

  • About me

    Service Desk Manager | Service Delivery | IT Service Management | Leadership

  • Education

    • PeopleCert

      2022 - 2022
      ITIL® Foundation Certificate in IT Service Management IT Service Management Certificate

    • DDLS

      2020 - 2020
      Microsoft SCCM Information Technology Certification

    • Excom Education

      2005 - 2007
      Microsoft Certified Systems Administrator Information Technology MCSA Certified

    • Tyndale Christian School

      2001 - 2003
      Secondary School Certificate HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES

    • TAFE SA

      2004 - 2005
      Certificate III Information Technology Certificate Completion

  • Experience

    • SA Health

      Jun 2008 - Nov 2017
      Information Technology Support Specialist

      Providing site based support, training new and existing users, training new staff, documentation creation. Providing level 2 & 3 technology and infrastructure support.

    • DXC Technology

      Nov 2017 - Dec 2019
      Associate System Engineer

    • NAVAL GROUP AUSTRALIA

      Jun 2019 - Nov 2021
      Technical Support Specialist

    • ASG Group

      Jan 2022 - Jan 2023
      ITSM Consultant & Capacity Manager

    • Stratco Australia

      Jan 2023 - Dec 2024
      Information Technology Service Desk Manager

    • Detmold Group

      Dec 2024 - now
      Information Technology Service Desk Manager

  • Licenses & Certifications

    • ITIL Foundation Level

      PeopleCert
      May 2022