Holly McNicol

Experience

• 

  Prop Studios

  Jan 2011 - Jan 2012

  Prop Assistant

  Work experience at Prop Studios:- working in office on CAD designs for window displays and installations including Liberty's and Topman- working on the production team creating window displays and installations for Liberty's (Christmas window display 2011), House of Fraser, Oasis and Juicy Couture.

• 

  Ellie Ellie Ltd

  Nov 2013 - Nov 2021

  - Manage and maintain a suite of CMS platforms for all e-commerce and partnered websites- Own and manage the full catalogue of product listings, assets and artwork- Develop and implement sales and marketing strategies, including social media- Monitor sales performance of all e-commerce platforms, and product lines- Implement and develop a wholesale offering, including account management of wholesale clients- Develop and secure new revenue streams- Design, develop and deliver new products to market (including manufacturing methods, artwork production, supplier management)- Own all procurement and forecasting activities, including maintaining a healthy stock file Show less Managing the Order Fulfilment Department, ensuring all sub departments (manufacturing, pick and pack, customer service, goods in) run efficiently and encourage L&D of employees within the department. Business development and project management with success including:- Integration and development of multi functional Order and Stock Management System- Setting up and maintaining relationships with our chosen courier companies- Constantly analysing business efficiency, complexities and implementing improvements when required- Change management- Product design and development- Crisis management Show less

  • Business Developer

    Feb 2021 - Nov 2021

  • Senior Order Fulfilment Manager

    Jan 2014 - Feb 2021

  • Product & Technical Developer

    Aug 2015 - Oct 2015

  • Office and Distribution Assistant

    Nov 2013 - Jan 2014
• 

  GTR (Govia Thameslink Railway)

  Feb 2023 - now

  Full management of the business priority Operational Improvement Programme including all 21 projects and remedial plan activities. • Managing the successful development and delivery of the programme • Ensuring the programme’s coherence with infrastructure planning, other programmes, corporate standards, and business-as-usual activities.• Ensuring compliance with standards and processes – including the Project Management Framework• Reporting programme progress to the Steering Group and Sponsor• Reporting programme progress to key internal and external stakeholders (including the Department for Transport)• Programme Plan and its delivery• Providing coaching and guidance to SMEs with programme reporting and presentation material creation • Providing assurance for and evidencing of contractual corporate obligations Show less Business Support:- Implement a programme of process improvements for business support services within SNGX- Integrate and develop the use of Sharepoint to automate processes and improve efficiencies- Implementation of SLAs- Support Stations, Onboard and Operational teamsOperational Improvement Programme Support:- Support to Programme Manager & Director of Operational Improvement Programmes, as well as programme team- Interim Programme Management- Project Management- Set up of Programme governance structure and reporting schedules- Assisting and supporting Directors and other Exec Leaders- Workshop Facilitation and Event Planning Show less Providing support to the Operational Improvement Programme to enable it to achieve its objective and ensure successful delivery of benefits.• Governance and assurance standards and process• Programme monitoring, control and reporting• Programme assurance and action tracking• Programme support in planning, riskanalysis, business and financial analysis, key interface with the Portfolio Management team• Producing reports and presentations for internal and external stakeholders, including Department for Transport• Supporting RACI, Route Cause and Process Mapping workshops (design and delivery)• Assisting and supporting Directors and other Exec Leaders Show less

  • People Change Programme - PMO Manager

    Aug 2024 - now

  • Operational Improvement Programme - Programme Manager

    May 2023 - Dec 2024

  • Business Support Manager - Southern & Gatwick Express

    Nov 2021 - Dec 2024

  • Programme Management Office (PMO) Business Support - Operational Improvement Programme

    Feb 2023 - Jun 2023