Thomas Yip

Experience

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  Recreational Managment Svcs

  Jun 2012 - Aug 2015

  Lifeguard
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  Incollingo's Supermarket

  Sept 2012 - Aug 2013

  Grocery Clerk
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  Pho Life

  Jun 2014 - Aug 2014

  Server/Busser
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  Topgolf

  Apr 2015 - Oct 2016

  Busser/Food Runner
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  Rutgers University

  Dec 2016 - May 2019

  Log in to the mail services program, use scanners and label printers to correctly allocate items to be delivered.Technologically inclined and adaptable to any program, machine, procedure, environment, etc.Ensure all flats, packages, and special packages are sorted, labeled, distributed and delivered to the correct destination.Occasionally makes early morning/late evening pickups/deliveries as needed; makes special trips.Meticulous record keeping as to ensure that everything is always archived and ready to be pulled.Ability to use systems to locate old packages, and see history of use for each machine. Able to solve mail related problems and problems in general.Proactively practices upkeep and maintenance of all work areas.Ability to problem solve, multitask, and communicate at the highest level. Show less Quantity food management, preparation, and cooking for large volume of guests.Ensure that work area as well as service area are kept and maintained throughout the service. Oversee the work of employees, cleanliness of kitchen and area of service as well as food habits of guests.Analyze information from surveys and questionnaires as well as what was learned from overseeing and observing in order to maximize guest satisfaction.Ensure inventory of food was at a safe amount and always had a stock of supplies and food.Worked in different dining halls, restaurants, and food halls around campus. Show less

  • Student Worker/Postal Assistant

    Sept 2015 - May 2019

  • Dining Room Assistant

    Dec 2016 - May 2018
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  UPS

  Jul 2018 - Jan 2019

  Delivery Driver

  Inspect the operating vehicle and perform a pre-trip to ensure safety of everyone on the road.Ability to confidently operate 28' truck.Secure safe spaces for transporting customer and employer products and goods.Arrives to job site (if not on app on phone) and checks route and delivery area for the day.Print all required paperwork and invoices for transaction, receive all receipts and signatures prior to departure.Constant communication with customers and employers regarding status of order and ETA.Able to use intuition rather than always following predetermined GPS route in order to find best path to destination.Able to organize deliveries and pickups accordingly. Handle packages with utmost care.Always staying aware and cautious of road conditions and any potential hazards on roads. Constantly aware of the status of everything in vicinity of operating vehicle as well as outside of it. Show less

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  Forest Lodge Catering

  May 2019 - Oct 2019

  Assistant Banquet Manager

  Arrive before staff in the morning and begin staging stations for success. Makes sure that service is effortless for staff and guests.Have knowledge of all job responsibilities. Be able to fill in at any time or during emergencies or time of need. Constantly train and retrain all staff new and old. Always attentive of the body language and facial expressions of all guests and employees. Makes sure that everyone is comfortable, happy, and most importantly working.Schedule, call, and confirm all employees to ensure success of event. Schedule right amount of employees based on guest count.Makes sure that employees are arriving on time and ready for work. Makes sure employees are clocking in and out accordingly. Makes sure each employee takes a proper break. Always enforce proper work attire and etiquette. Ensure that all inbound food deliveries are stored in the proper dry, frozen, or refrigerated areas.Handle restocking/inventory of Alcohol, Wines, and Beers as well as all beverages and food.Oversee the functions of Pavilions, Banquet Halls, and event spaces and ensure the highest form of customer and guest satisfaction.Handle incoming inquiries from website, phone call, or walk-in. Document in Excel for weekly/monthly reports.Finish operations for the night and close up in accordance to company preferences. Show less

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  Honeygrow

  Nov 2019 - May 2021

  Service Manager

  Open/Unlock facility, disarm/arm alarm, and organize work environment prior to staff coming in. Take inventory of all food and equipment and creates a plan/prep sheet to make it through the day, and place all needed orders prior to week to ensure smooth service and operation. Actively assist all managers (District Manager, General Manager, and Service managers) in all administrative duties.Make sure that staff have direction and understand responsibilities as soon as they come through the doors. Count all money in safe and allocates enough money into cash drawer for service.Sets up front of house to company standards and makes sure everything is clean, functional, and ready. Ensure that all employees prior to service and work are healthy, happy, and prepared for the day. Complete a line check of all foods, utensils, equipment, and facilities ensuring everything meets requirements of sanitary guidelines.Guide team through exceptional service and through all areas of service. Filling in where and when needed throughout shift.Answer all questions through phone or in person and help guests throughout their stay in the facilities.Fully comprehend all job duties. Able to train, teach, and lead with integrity and a sense of urgency.Ensure employee productivity and happiness through continual observation and interaction. Complete end of night duties such as counting cash drawer, recording deposits into POS system, filing and recording all EOD paperwork, send out general closing reports to all managers and help employees close store. Show less

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  Uber/Lyft/Doordash/Grubhub

  May 2021 - now

  Delivery Driver

  Inspect the operating vehicle and perform a pre-trip to ensure safety of everyone on the road.Secure safe spaces for transporting customer and employer products and goods.Arrives to job site (if not on app on phone) and checks route and delivery area for the day.Print all required paperwork and invoices for transaction, receive all receipts and signatures prior to departure.Constant communication with customers and employers regarding status of order and ETA.Able to use intuition rather than always following predetermined GPS route in order to find best path to destination.Able to organize deliveries and pickups accordingly. Handle packages with utmost care.Always staying aware and cautious of road conditions and any potential hazards on roads. Constantly aware of the status of everything in vicinity of operating vehicle as well as outside of it. Show less

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  Medly

  Oct 2021 - Feb 2022

  Pharmacy Delivery Ambassador

  Inspect the operating vehicle and perform a pre-trip to ensure safety of everyone on the road.Secure safe spaces for transporting customer and employer products and goods.Arrives to job site (if not on app on phone) and checks route and delivery area for the day.Print all required paperwork and invoices for transaction, receive all receipts and signatures prior to departure.Carry enough cash just in case customer needs change. Constant communication with customers and employers regarding status of order and ETA.Able to use intuition rather than always following predetermined GPS (if needed) route in order to find the best path to destination.Able to organize deliveries and pickups accordingly. Handle packages with utmost care.Always staying aware and cautious of road conditions and any potential hazards on roads. Constantly aware of the status of everything in vicinity of operating vehicle as well as outside of it Show less

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  Uncle Giuseppe's Marketplace

  Mar 2022 - Dec 2023

  Catering Specialist

  Answer all phone calls, general questions about store and products, understand types of food and services catering department is able to provide, and take orders.Customize, input, and finalize all customer orders. Attention to detail is very important in ensuring the perfect service is provided.Print out tickets/production lists and delivers to respective departments.Keep constant eye on paper inventory as well as dry and cold inventory.Always make sure to have stock.Properly make sure all pickups and deliveries are accounted for, paperwork printed, and items properly packed.Constantly check stock of inventory inside vehicles and ensure safe transportation area for goods.Constant communication with customers, coworkers, and departments before, during, and after pickups/deliveries.Travel to customer location and fully set up all foods and goods delivered. Completely satisfy customer needs and answer all questions asked.Always staying aware and cautious of road conditions and any potential hazards on roads. Constantly aware of the status of everything in vicinity of operating vehicle as well as outside of it.Able to use intuition rather than always following predetermined GPS (if needed) route in order to find the best path to destination.Make sure all company vehicles are in working order, inspections up to date, oil changed, properly maintained, etc.Make sure manager, assistant manager, and coworkers are up to date with policies, expectations, and feedback from customers.Support manager, assistant manager, and coworkers with all pickups and deliveries, taking orders, as well as any other task assigned.Set up and clean up sampling of specific products from specific departments.Make sure sampling/demo stations are properly staffed and products are consistently being sampled, displayed, talked about, restocked, and sold. Show less

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  World Auto Group

  Nov 2023 - Jan 2024

  Car Salesperson

  Greet customers and assist them in finding the perfect vehicle.Conduct test drives with customers and provide info about vehicles.Negotiate sales prices, explain fees and charges, present financing options if necessary, explain intricacies of auto contract and ultimately make sale of vehicle.Follow up with customers after the sale or visit.Utilize CRM (Customer Relationship Management) tools and other websites/systems to prospect customers, provide top-notch customer service and up-to-date info to customers, and make this a place worth coming to.Meet and exceed monthly sales targets.Demonstrate professionalism and integrity in all aspects of the job towards customers, co-workers, and self. Show less

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  ABC Driving School

  Apr 2024 - Feb 2025

  Driving Instructor

  Picks up and drops off students at pre-designated locations.Maintains cleanliness and functionality of company vehicles.Collects, compiles, and completes student paperwork and permits in preparation for validation.Explain and demonstrate defensive driving and parking techniques in accordance with local regulations.Reinforce strengths and build confidence. Devise exercises and lesson plans on the road to cater to each individual student's needs.Builds a trusting and open learning environment focused on student growth.Provide constructive and effective feedback to students and help identify goals.Prepare students to pass road tests and succeed on any type of road.Adaptable to every location and environment. Show less