Dawn Bell

Experience

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  Kwik Trip, Inc.

  May 2008 - Dec 2013

  Certified Assistant Store Leader

  I started with Kwik Trip as a Retail Coworker and progressed to Shift Leader, Assistant Store Leader, and then finally Certified Assistant Store Leader. With the Certified Assistant Store Leader position, I was responsible for filling in for leaders who may be ill, on vacation, or just need an extra hand. I was a traveling manager who went throughout the district of about 15 stores to ensure leadership is present in every store. While at these stores, I had to be able to adapt to the differences between each of them operatively, as well as the coworkers. I also had the task of stepping in at any point and perform the functions of a store leader including recruiting, hiring, training, scheduling, performance management, etc Show less

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  Office of State Senator Jim Sullivan

  Jan 2010 - Sept 2010

  Legislative Intern

  I assisted constituents on a daily basis with legislative questions and concerns, attended legislative meetings and public hearings and reported back to the Senator and Staff. I performed regular office tasks such as answering constituent phone calls, creating spreadsheets, entering data into constituent database, copying, and filing. Legislative research on multiple topics regarding potential state legislation was also an imperative part of my job.

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  UW Credit Union

  Sept 2013 - Jul 2016

  Contact Center Financial Specialist

  As a Contact Center Financial Specialist, I take incoming calls from members regarding questions and concerns about accounts, loans, online banking, and many other aspects of UW Credit Union. A large part of my role is giving excellent customer service and problem solving to find a solution that is in the best interest of the member and the organization as a whole.

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  Kelley Williamson Mobil

  Oct 2015 - Jul 2016

  Sales Associate
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  Dean Health Plan, Inc.

  Aug 2016 - Mar 2019

  Enrollment and Billing Specialist
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  NeuGen

  Mar 2019 - Aug 2022

  Account Manager
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  Dean Health Plan, Inc.

  Sept 2022 - now

  • Senior Client Services Manager

    Apr 2024 - now

  • Client Services Manager

    Sept 2022 - Apr 2024