Andrew Baron

Experience

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  Southside Soccer Club

  Jan 2001 - Jan 2004

  Soccer Referee

  • Refereed all ages of soccer teams/players, set up and closed fields, provided constructive feedback to players and resolved conflicts.

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  N/a

  Jan 2003 - Jan 2010

  Math and Science Tutor

  • Tutored elementary, middle, high school, and college students in basic and advanced math and science courses.

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  Al's Nursery

  Sept 2005 - Dec 2006

  Courtesy Clerk

  • Executed floor sales, miscellaneous retail tasks, and customer service. Recognized for consistently demonstrating professionalism and courtesy to customers.

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  C&R Reforestation

  Apr 2006 - Sept 2009

  Fire Crew Associate

  • Worked with fire crews to perform reforestation and landscaping projects.

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  Antico and Forbes, LLP

  May 2007 - Jan 2008

  Executive Assistant to Managing Partner

  • Assisted Managing Partners in all aspects of accounting and financial management. Firm performed analysis and account management for clients ranging from individuals to medium sized businesses.

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  Pump It Up

  Jan 2008 - Jan 2009

  Party Supervisor

  • Supervised parties ranging from age levels 6-18. This included organizing party schedules, creating and leading activities, and interacting with the kids during the parties.

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  University of Virginia

  Jan 2009 - Sept 2012

  Rental Center Associate

  • Performed sales, cashier, and booking for recreational activities and rental equipment. Assisted with managerial tasks including employee scheduling and merchandise analysis. Participated in leadership and team- building workshops.

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  FastCAP Systems Inc.

  May 2010 - Sept 2010

  Engineering Intern

  Project Manager for a start-up company that produced energy storage products based on over six years of research at the Massachusetts Institute of Technology. The company aimed to commercialize nanotube-enhanced ultra-capacitors, energy storage devices that could greatly reduce the cost of hybrid and electric vehicles and grid-scale energy storage, making it easier to integrate renewable energy sources such as solar and wind-based power.• Led a Laboratory Piping and Ventilation Project within budget and schedule. Responsibilities included design review, contract management and overseeing installation for the reactor and vacuum systems.• Completed basic research to improve the Carbon Nanotube growth density. Results optimized process conditions to improve product properties.• Led projects aimed at improving product quality and processing speed. These included a Gas Flow Regulation System for Chemical Vapor Deposition (CVD) and a LabVIEW Software and Hardware Package.• Designed and tested several innovations for the CVD Reactor to improve temperature regulation and substrate handling.• Assumed responsibilities of the Office Manager due to restructuring. This included scheduling, expense management, accounting, and arranging collaboration meetings with domestic and international companies. Show less

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  Bluestar Advanced Fibers

  May 2011 - Aug 2011

  Electrical Engineering Intern

  Engineering Intern for China Bluestar Company with assignments in the UK and China. Bluestar has $8 billion in annual revenue and is the largest subsidiary of ChemChina, a Fortune 500 Company and the largest chemical company in China.• Outlined extensive HV switching schedules between interconnecting power substations and their parent-stations to minimize “power-off” instance requirements necessary to maintain Oil Circuit Breakers and/or install Vacuum Circuit Breakers. • Designed bus bar modifications between substations resulting in more effective power fail-safe procedures in case of faults in power supply chain. • Designed and implemented various manufacturing and safety control networks using Siemens 7 programming interface. • Modified Carbon Fiber Manufacturing Line to change procedure from torque-driven, feedback (closed-loop) control system, to speed-driven, non-feedback (open-loop) control system. • Provided efficient and effective electrical upgrade scheme for a carbon fiber and glass fiber pultrusion process. Process upgrades including integrating isolated circuit networks to a single network, and adding sensor and motor systems, a PLC with centralized I/O’s, and functional HMI hardware. Show less

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  DuPont

  Jul 2012 - Aug 2016

  Project and Program Manager

  Site Project Manager and Capital Coordinator at DuPont’s largest Crop Protection Manufacturing Center. DuPont is a Global Fortune 500 Company with over $38 billion in annual revenue.• Responsible for site’s overall capital program with a budget of up to $30MM per year, including capital productivity, streamlined execution, resource planning for design and construction teams, project controls and strategies, forecasting and spend profile accuracy, and capital process improvements.• Delivered an average of $4MM in capital productivity and capital avoidance savings per year by employing fit-for-purpose methodologies, strategic sourcing techniques, and creative engineering solutions.• Reduced average project cycle time by 28% through process waste, rework, and idle time eliminations, resulting in reduction of open capital investments amounting to ~$1MM in annual savings.• Developed and implemented project plans with key tasks, execution strategies, milestones, gate reviews, and budget tracking across engineering, design, and construction teams. Show less

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  Apple

  Feb 2017 - Aug 2021

  AMR Operations

  • Drove resolution of numerous issues directly with customers working cross-functionally with Sales, Accounts Receivable, Contracts, Logistics and Finance to deliver exceptional customer experience.• Consistently delivered the highest case and ticket resolution rates across the entire Education Team.• Led key initiatives and teams including efforts on Strategic Tools, Career Development, and Innovation.• Trained new employees in systems and processes.

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  Dell Technologies

  Sept 2021 - now

  • Worked as a Program manager for the cross-functional Solution Design strategic pillar under the Premium Brand and Experience organization to increase pNPS and cNPS across the Client Solutions Group. • Was responsibly for program coordination, helping drive projects in the pillar portfolio to achieve success, developing and facilitating the BMS, and executing executive communication plans.• Worked on the PBnX Insights-to-Actions Team leading cross-functional teams of Quality, Software, and PMs to drive significant improvements in Dell’s ability to shorten the feedback cycle with the customer and infuse the right insights in driving the best actions to improve overall customer experience with Dell’s products. • Worked with cross-functional teams including HW and SW Engineering, Quality, Product Management, Marketing, Strategy, Program Management, and VOC to take insights from various customer feedback loops and drive improvements through the CSG organization. Show less

  • Senior Technical Program Manager

    Nov 2022 - now

  • CX Program Manager

    Sept 2021 - Nov 2022