Joshua Smith

Experience

• 

  Billings Nissan

  Sept 2002 - May 2005

  Assistant Parts Dept. Manager

  Professionally represent the Nissan brand while assisting both retail and wholesale customers in the dealership and over the phone. Duties also included the supervision of 3-4 lot attendants and a delivery driver. Was expected to properly manage opening and closing duties associated specifically with the Parts Department and, on occasion, the shop.

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  NAPA Auto Parts

  May 2005 - Mar 2015

  Supervise 50+ stockroom employees to help create a safe, productive work environment. Specifically in charge of the stocking team. Supervise 20+ store employees, responsible for training, discipline, opening and closing procedures and handling of money.

  • Assistant Stockroom Manager

    Sept 2013 - Mar 2015

  • Assistant Store Manager

    May 2005 - Sept 2013
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  Stillwater Mining Company

  Apr 2015 - Oct 2015

  Warehouse 1

  Duties included the loading and unloading of train cars with the use of a Gehl DL12 telehandler forklift, picking and issuing orders, utilizing JD Edwards and unloading freight trucks with a forklift. A standard workweek consisted of 46 hours including weekends and holidays, subject to additional overtime.

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  NAPA AUTO PARTS

  Oct 2015 - Jan 2020

  Duties included the management of two retail stores and two independent business solution (IBS) models for NAPA Billings. These duties included, but were not limited to employee management; including discipline, reviewing and investigating monthly financial statements for each operating unit, safety and security audits, planning and executing sales events, past due statement collection, ongoing training for myself and my staff, vehicle procurement and disposal, and maintaining and growing customer relations. Show less Duties included the supervision of three (3) assistant stockroom managers and 50+ stockroom employees. Responsible for the day to day operations of the stockroom, including shipping and receiving, stocking, picking, quality control, process improvement, safety, and general stockroom maintenance. Was responsible for the hiring, firing and promoting of all stockroom employees, including assistant management. Duties also included audit completion, customer satisfaction, powered industrial truck (PIT) or forklift training, scheduling, and employee reviews. Show less

  • District Operations Manager

    Mar 2018 - Jan 2020

  • Stockroom Manager

    May 2017 - Mar 2018

  • Efficiency Manager

    Oct 2015 - May 2017
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  City of Billings

  Feb 2020 - now

  Responsible for all daily operations pertaining to the City of Billings public transit system including supervising employees, procurement, scheduling, accident and incident response and investigation. I directly manage three mechanics and two transit service workers as well as forty-one transit operators and three dispatchers. My responsibilities include managing the workflow related to the maintenance and repair of the MET Transit fleet. Other duties include employee reviews and discipline, maintaining accurate records, procurement and writing and implementing policies.

  • Transit Operations Coordinator

    Feb 2024 - now

  • Fleet and Facilities Superintendent

    Feb 2020 - Feb 2024